Cobrança Indevida Xbox Game Pass[Translation-Xbox Game Pass Overcharging]

WLOrion · Oct 16, 2020

Olá,

Hoje, dia 15/10/2020, eu fiz a assinatura da Game Pass do Xbox por R$ 1,00. Mas quando fui olhar as compras do meu cartão, apareceu um segunda compra no valor de R$ 4,00. Como poderia ter esse valor ressarcido? Ou foi alguma cobrança extra que eu não notei
na hora da compra?

Att,

Wellington SIlva

[Translation-Hi,

Today, 10/15/2020, I signed up for the Xbox Game Pass for R $ 1.00. But when I went to look at my card purchases, a second purchase appeared in the amount of R $ 4.00. How could that amount be refunded? Or was it an extra charge that I didn't notice
at the time of purchase?

Att,

Wellington SIlva]

:)

XBF Brad A

Hello Silva,

Thanks for reaching out to the forums. We see you have a question on a charge. If you check the 4$ charge. This would be for verification purposes. This charge will be returned to you within the next few days.

Thanks,

Brad

XBF Ezra G

Hi Alessandro,

Thanks for your post. I understand you are experiencing an issue with a purchase for Xbox Game Pass that you made on your account was not charged the proper promotional price. To resolve this, please check out our

Refund Request page to fill out a refund request, if the issue persists, please use the
Contact Us portal to speak to an agent.

Please keep us updated.

XBF Ezra G

Hello GustavoCampagnoli,

Thank you for your post. I understand you are experiencing an issue with multiple charges on your account for a subscription. Please visit the

Refund Request page to address any charges you did not intend or use the
Contact Us portal to speak to an agent.

I hope this helps.

claobv

COBRANÇA INDEVIDA . EU NÀO AUTORIZEI UMA COBRANÇA NO MEU CARTÀO DE CRÉDITO DIA 09/09 U$39,35 . QUERO MEU DINHEIRO DE VOLTA .

I WANT MY MONEY BACK. XBOX LIVE USED MY CREDIT CARD WITHOUT MY AUTHORIZATION. I WANT MY MONEY BACK. [Mod removed]

BOS Nuka Knight

Hello.

Try logging into your account and checking your purchase history. You will be able to see what the charge is and hopefully be able to request a refund.

Purchase
History

Cobrança Indevida Xbox Game Pass[Translation-Xbox Game Pass Overcharging]