Cobrança de adicionamento do cartão.[Translation-Charge for adding the card.]

GuilhermeMenali · Sep 18, 2020

Olá. Estou tendo um problema ao comprar o Pass ultimate ele esta apenas R$1,00 mas quando compro è cobrado 5 reais. 4 pra adicionar o cartão e mais 1 real pela compra, na fatura estão pedindo uma semana por que a fatura ainda não foi cobrada, esperei uma
semana e a fatura ainda esta lá oque eu devo fazer?

[Translation-Hello. I am having a problem when buying the Ultimate Pass, it is only R $ 1.00 but when I buy it I will be charged 5 reais. 4 to add the card and 1 more for the purchase, the invoice is asking for a week because the invoice has not
yet been charged, I waited a week and the invoice is still there what should I do?]

:)

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We see you have a question on a charge. The 4 Reis will be returned. It is a verification charge. We recommend requesting a call from support as to why it hasn't went through yet.

When you go to Contact Us, follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Brad

Not yFIREy

Se você adicionar um cartão e pagar 1 mês, será descontado o saldo do cartão na hora, mas podendo cancelar a cobrança automática a hora que quiser.

[translation-If you add a card and pay 1 month, you will be deducted from the card balance on time, but you can cancel the automatic charge at any time you want.]

YuriGamer2322

Mas se Eu cancelar esse cartão adicional, para de cobrar?

[translation-But if I cancel this additional card, will you stop charging?]

jonathan123222

foi cobrado o valor de verificação para ver se era um cartão valido de 4 R$ e não foi estornado continua como valor a ser pago em meu cartão de credito

[Translation - the verification amount was charged to see if it was a valid R $ 4 card and was not refunded it continues as the amount to be paid on my credit card]

Revocke

Olá!

Você comprou um cartão pré pago do Xbox de 149,90? Ou um cartão de crédito pré pago de R$ 149,90?

-------

[Mod Translation - Hello!

Did you buy a prepaid Xbox card of 149.90?
Or a prepaid credit card of $ 149.90?]

Cobrança de adicionamento do cartão.[Translation-Charge for adding the card.]