Cloud Stinger 2 Wireless, disconnecting and connecting when I open a specific application

Hi DanielMorozini,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your HyperX headset whenever you play a game. Do you use a different wireless device such as Bluetooth controllers when playing Injustice?

Reason I asked is because these devices interferes with your headset since they are both using 2.4Ghz signal. Common sources include microwaves, cordless phones, and Bluetooth devices. Try to keep these devices away from your PC.

You may try to use USB connection on some of your devices to see which one causes the interference. In addition, please make sure that the firmware of your headset has the latest update.

If you've done all the possible troubleshooting steps but you're still having issues with your headset, I would recommend that you submit a support ticket directly to the manufacturer of your headset, HyperX. By doing this, we can be sure that your case will be logged, attended and monitored accordingly. Please use this link:

https://row.hyperx.com/pages/support

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

Hello Mason,

Is this the Headset you have?

https://row.hyperx.com/products/hyperx-cloudx-stinger-core-wireless-xbox

Because there is also this version that is not compatible (wireless) with Xbox. since it uses an USB Wireless Dongle:

https://row.hyperx.com/products/hyperx-cloud-stinger-core-wireless-7-1?variant=40910060617933

Also, another weird thing is that when I disconnect the Wired connection and go Wireless, my NAT is magically open. When I go back to Wired connection, it's back to Moderate NAT.

Gabriel can you try disconnecting the wireless adapter and open the app?
If that works, connect the wireless adapter with the app opened.

By the way, is this wireless adapter the Xbox Wireless adapter? Or is a Bluetooth adapter?

I too have the same issue where I get kicked off the wireless network. I view my network settings and it shows I am connected but says that it can't obtain an IP address. My router is working fine for 2 laptops, 2 iPhones, my Xbox 360 and an iPad. I switched
to using a manual IP address since the error specifically said that it couldn't obtain an IP. Worked for awhile then it happens again. Sometimes disconnecting from my wireless connection then reconnecting will work. Usually I have to restart the Xbox to
get it to connect again, but it'll eventually disconnect again.