Cloud service not detecting controller at all so so

Don L2 · Sep 30, 2023

So neither my razor mobile gaming controller or my PlayStation 5 controller is detected by the Xbox app. I've tried updating both the accessories app and the Xbox app and didn't help.

I did get the controllers to work when I downloaded a game to the PC and then played it but for whatever reason the cloud service isn't going to work

:)

ngocphi

It's because dual sense doesnt support input it's not supported by sony

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

PCs have two types of ports, USB 2.0 and USB 3.0. To get the gamepad working, check device compatibility with the port. Otherwise, the device will be connected but won't respond. The issue often occurs when your controller does not support the XInput API.

I hope this helps with your query. Happy Gaming.

ngocphi

It wouldn't be the accessories app

That is only for xbox devices

Ps dual sense controller isn't supported by Sony for anything other then ps devices

However you need ds4win or steam for native drivers either wrapper driver for input or steams direct I lnput wrapper

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

This control model is not officially supported for use in the service, so it will be detected as a generic command and may not work. It is recommended to use a compatible controller from the list on the website below.

https://support.xbox.com/help/games-apps/cloud-...

Best regards!

Mohammed_Sami

Its not the 'Recon Hybrid Game Controller' , My controller is the Turtle Beach Recon Controller and whenever I plug it in it doesnt detect it on XBOX cloud gaming. My controller works on normal games but it doesnt detect on Xbox cloud gaming .

Cloud service not detecting controller at all so so