Cloud save problems

Discus and support Cloud save problems in XBoX Games and Apps to solve the problem; I have been trying to play Forza Horizon 4, if I play offline it works fine and lets me create new saves, but when i set my internet on and try to... Discussion in 'XBoX Games and Apps' started by juusoek, Feb 12, 2021.

  1. juusoek
    juusoek Guest

    Cloud save problems


    I have been trying to play Forza Horizon 4, if I play offline it works fine and lets me create new saves, but when i set my internet on and try to Synchronize to xbox account it gets to 100% but then tell me that unknown error has occured. I have tried reinstalling the game, solve many differend error codes with synchronizing but nothing seems to work. I had a problem with Far cry 4 that it didint want to save too so the problem may be in my pc. Is there anyone who could help me because I searched threw the whole internet with no help, had contacted xbox support but they could not help. Atm it seems like i will never be able to play it again. It doesnt sync with my old save or the new one. Only thing left to do in my mind is to reboot my pc back to factory setting and thats something i dont wanna to do

    :)
     
    juusoek, Feb 12, 2021
    #1
  2. Mister Mascot Win User

    Cloud saves problem

    Hey there Ethosnavi,

    Sorry to hear about the issue with using cloud saves through Backward Compatibility. Let's have you try these steps to clear the Xbox 360 cache on the Xbox One and see if it helps.

    Scroll left on the Home screen to open the guide.

    1. Select Settings.
    2. Select All settings.
    3. Select System and then select Storage.
    4. Select Clear local Xbox 360 storage.
    5. Select Yes and restart the console.
    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  3. toha516 Win User

    Problem with saves and cloud

    So I did what you said, it doesn't help( Whell, when my xbox offline it's ok with new save, but when I turn on the internet it begining sync and again my game have broken old save. When its sync, it doesn't ask me anything, its just sync and load save from
    cloud. But this save is broken, xbox doesnt want to overwrite it. I have tried one thing: I have started the game with clear good save (internet turned off), everything was fine. But then I turn on the internet and going to Live and game sync again even there,
    right in the single player! Then I got a message: your game was launched on other console. It will be restarted with save from that console. And before you ask, yes, I played with my friend that game on splitscreen on his console, we also tried to delete any
    data with my account from his console, but it doesnt help, and when I load game on his console I have the same bug.

    P.s. sorry for any mistakes in words, hope I have wrote it right, long time ago I tought english
  4. XBF Nestor S Win User

    Problem with saves and cloud

    Hey Toha thanks for taking the time to bring this issue to us!

    All the information regarding the
    Cloud Saves
    is posted on our website. Also we suggest Clearing the Local Saved Games by following these simple steps on the console:

    Settings

    System

    Storage

    Clear Local Saved Games

    Clear and restart

    IF THE CONSOLE IS CONNECTED TO THE INTERNET no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.

    Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!
  5. XBF Jasmine Z Win User

    Problem with saves and cloud

    Hi Toha,

    Thanks for reaching out to us! We understand this can be confusing and frustrating since Call of Duty Modern Warfare 3 has corrupted saves. I know this is not the best option but I would recommend writing over the save since the current one is corrupted.

    If not it is always an option to contact the developers to see if they can access the cloud saves or send out a patch update for you.

    Here is there support page just in case:
    Activision Support


    I hope this helps!
  6. Jesse E' Win User

    Problems with cloud saves

    Unfortunately that means yout cloud saves have been overriden. Sorry about this
Thema:

Cloud save problems

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