Cloud gaming region unsupported?

Cameron Mills · Jul 9, 2023

I was trying to play cloud gaming on my PC, when out of the blue it gave me an error message saying that my region is unsupported when it's not? I have played cloud gaming many times before, and it still works on the website, and mobile, but not the desktop app? I checked the supported countries in the case that my region was no longer supported, but to no avail. I even tried removing the GamingServices" and "GamingServices.net" in the registry editor, using the Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers command, and even removing the xbl device key from the credentials manager, and it still is not working. could someone help? Many thanks.

:)

Pytherex

I'm having the same exact issue.

Can't do anything to fix it, it's on Microsofts end.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Can you please try accessing the cloud gaming on the browser if in case you're using the app? Go to https://xbox.com/play.

Also, if you can try to use a different network connection that would be great as well to test it out.

ngocphi

What region are you in ?

Not all gamepass ultimate regions are xcloud region

kchipster

The UK. It’s a supported region.

kchipster

I am trying to get it to work on the desktop app, but it works on the website. I also have changed networks several times and it won’t work. It works fine on my mobile and on the website, but it just won’t work on the desktop app.

Cloud gaming region unsupported?