Cloud Gaming on Mobile Device (Android): We Can't Save More Data for this Game or App

Hi Shon, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using an Android device?

Please, try clearing the App Cache data.

Go to Settings > Apps, select the Xbox Game Pass app, then select Storage > Clear Data, then > Clear cache.

More information: https://support.xbox.com/help/games-apps/cloud-gaming/troubleshoot-cloud-gaming-android

Hello Flight_747,

Thank you for posting on the Xbox forums. We understand that you are interested in learning how to manage saved data on your console and the cloud. Your saved data is automatically

uploaded to the cloud if your console is connected to Xbox Live. The article we provided explains more about cloud storage and how to manage it. We hope this information helps Flight_747!

Hi Legendhero65, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Which mobile device you are using? An Android or iOS system?

Try clearing the app cache data.

For Android:

Go to Settings > Apps, select the Xbox app, then select Storage > Clear cache.

More information: https://support.xbox.com/help/games-apps/cloud-gaming/troubleshoot-cloud-gaming-android

For iOS:

If you are using the App, uninstall and reinstall it.

*Note: This is a non-Microsoft website.

The page appears to be providing accurate, safe information.

Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know if it works!

Games are saved to the cloud if you are connected to the internet.

If the cloud save wasn't synced, you can't get your save data back.

Depending on the way you've deleted your game, you also deleted save data..

You can see if the data is still there when you go to my games and apps and check if the save data is still there.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today mate

May I know if you tried deleting some cloud data from another games to see if that makes the trick?

Also, is this happening with all your games?

Or only with the ones you described ?