Cloud gaming not working

Gary Watson3 · Jun 5, 2023

I have recently been playing crusader kings and at seemingly random times the game freeze and I get a pop up that I have been disconnected from the cloud gaming session. I am playing on an Xbox 1 X, this issue has been ongoing for a month or so.

:)

HomegrownSilky

You say that you have Game Pass. Do you have Game Pass Ultimate? Only accounts with subscriptions to Game Pass Ultimate can use cloud gaming. If you are gamesharing, only the account that purchased GPU can use cloud gaming.

ngocphi

Also you need to be in a xcloud regiom

James Radcliff

Yeah it's got to be a server outage or something alot of people are having the same issue

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Abhyas, what device are you trying to play Xcloud on, console, PC or mobile device?

Have you tried any procedure, if so, which one?

If you can give more details.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello NvUs, you mention that this started happening about a month ago, did you happen to have a subscription switch, did you switch from Game Pass Ultimate to Game Pass normal?

Click on the link below, log in with the account you use to play the game and check that your Game Pass Ultimate subscription is properly activated in your account.

https://account.microsoft.com/services

Cloud gaming not working