Cloud gaming not working properly

DolphinHero2 · Jul 2, 2023

I have played Microsoft flight simulator on Xbox one through cloud gaming before but now it says “You don’t currently own. In order to play this game, you will need to purchase the game or a subscription that includes it” I have game pass ultimate and all the other games that aren’t series x/s still work, can I do anything to make it work again?

:)

DolphinHero2

Ok, thank you for your help

WattyNuela

Please report the inconvenience to the Xbox team:
https://support.xbox.com/help/account-profile/m...

You can use the feedback option available on Xbox.com/play as well

DolphinHero2

None of them worked.

I’ve also found that no other game pass games will work on cloud gaming not just series x/s games, when I tested if others were working I tried games from the EA pass which still work, not games from the regular game pass

Bob Reilly1

Yeah, I open the game on my laptop then open it on my xbox, which kicks me off of the game on my laptop but opens it on my xbox

WattyNuela

Hello DOLPHINHERO2, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I understand you’re having trouble when trying to play Microsoft Flight Simulator by using the cloud gaming feature. Let’s try to sort this out.

However, before that, I would like to ask:

Are you able to play the game when using a different device like a phone, other console or PC?
What procedures you tried on your Xbox to fix this inconvenience so far?

Lastly, please double-check if your Game Pass Ultimate subscription is active:
https://account.microsoft.com/services

Cloud gaming not working properly