Cloud gaming immediately crashes upon starting | Xbox PC App

I can see from the uploaded GIF that you don't have a controller connected. Does this still happen with your controller connected? Currently, cloud games are controller only. They are, after all, Xbox games. You need a controller to play them.

Note: The controller itself does not need to be an Xbox One controller, but it does need to be an XINPUT supported device.

Also note that Cloud games can also be run via a browser. Microsoft Edge and Google Chrome should work fine, but as I said before, you will still need a controller, it's mandatory.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

VI, based on all the procedures you've done, and because the error is in xcloud that only uses your network to function, I believe it's due to a restriction.

let's check

Do you have antivirus, vpn or firewall?

If so, disable them and see if the error persists.

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on Run as Administrator option;

Then run the commands below, press Enter at the end of each line ok? :

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

1.On the desktop, simultaneously press Windows + R keys to open Run;

2. In run, type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if prompted) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes of the presented files and click Clean System Files.

5. After cleaning, check the unchecked checkboxes again and click OK>Delete Files.

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

I remain at your disposal if you have any further questions.

I can't even make it to the friends list...

My Xbox app, Xbox beta, and Smart Glass apps are crashing immediately upon launch, I see the green loading screen for a fraction of a second then crash. Very frustrating.

Thanks for that Duz! I passed your information along to the investigative teams so keep an eye on your email for information from them.

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troubleshooting.

1. When opening the app, I get the green splash screen with the Xbox logo, and then sometimes a see a black sidebar on the left side for a split second that looks kinda squished before the app crashes.

2. After reinstalling, iOS prompts me to accept or deny notifications from the app, but otherwise crashes immediately as normal.

3. I cannot login to any account on this device, as I have no option to. The Xbox app on Windows 10 and my Kindle Fire seem to work fine, however.

4. Feel free to share the email with the team.

Thanks for your assistance.