Cloud Gaming feedback in the Xbox App

Hello Graigo,

Thank you for providing the detailed information.

Yes, the option to play on cloud cannot be seen when the game is already installed. It is a very interesting topic that you have brought out. It seems this how it goes currently but we can provide feedback so the option to play on cloud for installed games should still have the button option to play on cloud without going to the Xbox Game Pass library and search the game available to play on cloud.

To provide your feedback, use our Feedback hub app. See: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Thanks again for the interesting topic you have raised. We hope to hear from the developers soon.

Sincerely,

That's sad to hear.

Well, to avoid this problem in the future I think could be great that before closing the cloud gaming session go back to the main game screen and leave it there for about 1 min and then end your cloud gaming session

Now, about the thing with the audio... are you experiencing this only with this game?

Try some of the suggestions provided in this article to see if something helps

https://support.xbox.com/help/games-apps/cloud-...

If you're experiencing this problem only with this game please share this feedback (usually when you end the session the feedback screen appears)

Hi Taylor,

Thanks for reaching out to the forums! We really appreciate your feedback on Xbox cloud gaming for pc. I have done some research and I am linking the Xbox Support site concerning network latency issues. Please have a look at the site and follow all available troubleshooting step to remedy your latency issue. Troubleshoot problems with cloud gaming | Xbox Support

Hey There,

Sorry I did reply but it's because Kathy had already asked. I escalated your issue to Xbox Teams and since you are participating in the Cloud Beta, we made an adjustment on our end to better track networking issues. I would ask that any time you face networking issues please submit feedback through Report a Problem or the feedback channels available to you. We are doing our best to improve and create a better Cloud gaming experience and we can't without feedback from users.

If you want better metrics reported, the Xbox Insiders does that for us, that when you send information or feedback or reports we get information and data in reference to our apps to see where the issues are and find ways to see if we can fix or improve it.

The issues you detail, and record can be essential in the development of Xbox Cloud gaming and the feedback you give goes straight to the teams where they can confront it directly. Of course, when you give feedback, it takes a while for it to be found, repaired and implemented so that's why we asked many to join insiders especially if they're trying developing software like Cloud gaming.

You're welcome and thanks for the additional information, WilliamCrumpler.

Upon isolating your concern this would appear that the issue only occurs during cloud gaming.
As much as we would like to provide you troubleshooting for resolution since cloud gaming just got started there could be chances of improving the platform. We would appreciate if you send a feedback through feedback hub stating the information you have shared in here. Additionally, please send a report to Team Xbox for continuous improvement of cloud gaming. As you notice this will happen in the middle of a gaming session there could be possibility that an update can fix or else you will receive an answer from the team that specializes this area of matter. Please check below the guides on how to send a feedback to Team Xbox and how to use feedback hub.

Provide feedback to Team Xbox | Xbox Support

Send feedback to Microsoft with the Feedback Hub app

We appreciate you made cloud gaming popular for being one of the player! If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Kind regards,