Cloud gaming constantly black screening

Hey there
Liam1001!



Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.

If you ever require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance and create a new thread. We will be more than happy to assist.



Thank you again and have a great day!

Do you use any other video streaming apps, and if so do they also black screen?

Maybe this link can help.

Please, let us know.

Is it only apps that cause the black screen or games as well? what about the home screen, games and apps, the store etc?

Have you checked the HDMI cable to make sure it's plugged in correctly and not damaged?

Games seem to be working fine just seems to be effecting certain apps. Just tried a different HDMI and it's still black screening.

The main ones seems to be Mixer, Netflix and the Foxtel App (Aus) that are doing this.

Netflix will appear for a few seconds before it'll go black after a few minutes it pops up again then it's goes black again.. I have to do hard reset everytime this happens

Youtube's now working properly after the reinstall like I said in the previous post.

I don't think it's an issue with my TV considering my Games have been working fine the past week since this has started happening.

Just to be sure, can you try your console (games and apps) on a different TV? So we can be 100% sure that is a console related problem or maybe the problem is fixed so you understand that was a TV problem.