Closed captions keep coming on even after turned off

Netflix, crackle, bluray player, vudoo, if it plays movies (aside from television) the closed captions are on. I go to the console setting and turn them off. I go back to the app and it works like normal. Turn Xbox one off........and ever thing starts
all over.

:)

 

Turning off closed captions on NFL Fantasy Football App

How do you turn closed captions off on the NFL app? They go right over the scoreboard and down/distance marker! I've gone to system settings-display...but closed captions is missing. I've turned off captions in Netflix, Youtube and every other video app
that could have them. I've cleared my cache, downloaded my profile again and run initial setup. Still the closed captions cover the corner of the screen! Twitter and chat support offered 0 solutions and NFL support has had me holding for 15 minutes without
even replying. Can anyone help?

 

Xbox 360 - ESPN app keeps turning closed captioning back on

I turned off closed captions in the Xbox 360 System Settings menu, but some of my video apps keep turning closed captions back on when I start the app. The ESPN app in particular turns them back on every time I start it.

I deleted my profile, cleared the cache, then re-downloaded the profile but the problem keeps happening. Any advice on how to further troubleshoot this issue?

 

Wish I had an answer too please.

 

Hey there, liGhtOfmaDness9! This thread here is a bit old. If you could, please post up a new thread detailing what you're running into and troubleshooting you've already completed. This way we can get you the individual support that works best on the forums!