clips missing from clip manager?

x MORVI x · May 3, 2018

I have been recording some game play with a capture card. I did not have it recording for a little part of the game I needed so quickly did "record that" through the xbox. I turned on my capture card a second too late but managed to record the "game clip
recorded"notification. This happened a couple times through the playthrough but now the clips are no where to be seen in clip manager?

I have tried the drop down box for "on this xbox" and "on xbox live" and neither have them...

Are they hiding or have I lost them?

:)

Your Homie Jeff · May 3, 2018

Captures Missing

This is a problem I’ve had several times before. I make a clip I like, I see it on my Xbox and upload it to Onedrive, and it’s gone the next day, from both the Xbox app and Onedrive. Is there any way to recover the missing clips? If so, how?

cbh07 · May 3, 2018

Xbox clips dissapeared

all of my Xbox clips have dissapeared from the past year. My last clip says its from 10/6/2017.

Mister Kernel · May 4, 2018

Hey there! Thanks for reaching out to us.

Just so we're on the same page, were you experiencing this clip recording issue on the Xbox App or on the Xbox One console?

Also, when you pull up Upload Studio on the Xbox One console, are you seeing these missing clips?

Lastly, if you're experiencing issues regarding compatibility with your capture card, we recommend reaching out to the capture cards manufacturer to explore some possible options.

Be sure to keep us posted on the additional info!

Mister Kernel

Hey there! Thanks for reaching out to us.

Just so we're on the same page, were you experiencing this clip recording issue on the Xbox App or on the Xbox One console?

Also, when you pull up Upload Studio on the Xbox One console, are you seeing these missing clips?

Lastly, if you're experiencing issues regarding compatibility with your capture card, we recommend reaching out to the capture cards manufacturer to explore some possible options.

Be sure to keep us posted on the additional info!

SavvyHobgoblin

Sadly no, I looked through my clips so many times and its just gone. And idk if its just on my end but the older clips so from more then a year ago never play, they are just stuck on loading. I'm not sure which quality it was recorded at, oddly enough
that is the only missing clip from MCC, I still record clips from the game and my clips go all the way back to late 2015 for that game.

MackNewman23

I know how to see and edit my clips but they have all dissapeared apart from my very recent ones, and three from 95 days ago... there are over 80 clips missing

Faline C

Check out this article from Xbox support on managing game clips:

https://support.xbox.com/en-US/help/games-apps/...

Otis316

If I visit upload studio and open the clip for Editting it will upload to OneDrive.

However prior to the recent update I could upload from the Manage All Clips area. I didn't have to open up each clip for Editting in order to upload it.

The option is still there it just doesn't work.

clips missing from clip manager?