CLiP license device id doesn't match

Discus and support CLiP license device id doesn't match in XBoX Games and Apps to solve the problem; I downloaded some gamepass games on my Asus ROG Ally and I keep getting CLiP license device id doesn't match error. The device is registered to my... Discussion in 'XBoX Games and Apps' started by Fillerbunny Ninjashark, Jun 21, 2023.

  1. CLiP license device id doesn't match


    I downloaded some gamepass games on my Asus ROG Ally and I keep getting CLiP license device id doesn't match error. The device is registered to my account. Why the hell won't it play the damn games? This is beyond annoying and I feel completely ripped off

    Yes I've been a member of gamepass ultimate for months

    :)
     
    Fillerbunny Ninjashark, Jun 21, 2023
    #1
  2. DeniqL Win User

    CLiP license device id doesn't match

    Ohh I´m glad it is fixed now :)
  3. Rodrigo Oliver Win User

    CLiP license device id doesn't match

    Hi Ogün, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This can happen when you switch devices or change regions.

    To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    [​IMG]

    I hope this helps.
  4. Fillerbunny Ninjasha Win User

    CLiP license device id doesn't match

    Thanks for reaching out! I wound up rebooting multiple times and it started working. No idea what caused the issue. Hopefully it doesn't come back. Should it I'll try these steps. Thank you again
  5. DeniqL Win User

    CLiP license device id doesn't match

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Try this:

    Sign out of MS store

    Start>run>wsreset.exe

    Sign back in

    Try your games again
  6. Rodrigo Oliver Win User

    CLiP license device id doesn't match

    Hi Brean, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This can happen when you switch devices or change regions.

    To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    [​IMG]

    I hope this helps.
Thema:

CLiP license device id doesn't match

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