Clear Xbox cloud for WAindows 10 Xbox games.

Hello Divy,

Thanks for coming to the forums with your question. You would better find the answer posting on the

Microsoft casual games community. They are very helpful there.

Hey there DIVY!



Thank you for letting us know about the issue. If you ever require any help with any other issues please feel free
to come back to the Xbox Forums for further assistance. We'll be locking the thread.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.



Thank you and have a great day.

Hi Kevinfalk2,

Thanks for your post. I understand that the progress you have made on Forza Horizon 4 is now missing. Are you on an Xbox One or Windows 10 PC? To troubleshoot save issues, try clearing your local saved games. This will remove your saves from the console,
restart the Xbox, and then download your progress from the cloud.

To clear your local save games, visit: Settings>System>Storage>Clear local saved games; after the console restarts, launch your game and allow it to sync from the cloud.

Please keep us updated.

I did check the site, and no one had any suggestions. Only one person said they cleared their local and cloud save and started a new game which got it to work. Problem is the game is a super grind and I've unlocked a ton of stuff which I don't want to do
again.

I'm trying to see if there is a way to backup my save. clear the local and cloud save, get the achievement and then reload my save. I have 2 Xboxs, would it be possible to install the game on my second Xbox, clear the local and cloud save, get the achievement,
clear local and cloud save again, then fire up my main Xbox with my game save on it?

Hi EpicPigeon,

Thanks for your post! Try power cycling the console to troubleshoot this by holding the power button on the console for 10 seconds to power off, and then pressing the power button again to turn it back on. If the issue persists you may want to clear local
saves games on the Xbox to redownload saves from the cloud here's how to do so:

1. Enter Settings
2. Choose System
3. Select Storage
4. Select Clear Local Save Games
5. Allow the Xbox to restart

After the console is back on, launch Borderlands 2, the game should attempt to sync data from the cloud.



Let us know how this goes, thanks again!