Classic Solitaire Klondike game on PC

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community regarding your issue, as it is something specific to a single game, we recommend that you contact game support, they will be able to give you more details on why this happened and how to solve it. To contact them please use the links below.

At the end of the game page on the Microsoft store, there will be a link where you can contact them, the only way is by email.

https://www.microsoft.com/en-us/p/solitaire-klo...

You may also be contacting them through their own website.

https://solitairecard.github.io/solitaire/index...

*Thank you in advance for contacting us, I hope this can help you.

I lost my klondike solitaire levels showing up when I download microsoft classic solitaire app on my new pc. It is still showing the games played and won but not the level I obtained. Note the level (452) is still showing up on a second pc I
have. How can I get the level and the position I've achieved showing on my main pc.

Are you using the same account on both computers?

Hi,

Klondike Solitaire Special is a version of the card game Klondike Solitaire. The game has 50 challenging level. Try to unlock all of them!

Free Cell, Spider, TriPeaks, Pyramid and Klondike are all different forms of Solitaire. Solitaire is a term for probably hundreds of types of a card game for one player. For many people, Klondike is the first form they learned and likely what you think
is "Solitaire".

Hope this helps.

Hi, I hope you're doing great out there.

I'm an Independent advisor and I'm here to help you with your concern.

- Check your device for any app updates. For steps on how to check for updates, take a look: https://microsoftcasualgames.zendesk.com/hc/en-...

- Check your Level within each Solitaire classic game mode (Klondike, Spider, FreeCell, Pyramid, or TriPeaks) on the Main Menu. Make sure at least one of them is Level 5 or higher.

- Play and win any of the classic Solitaire games (Klondike, Spider, FreeCell, Pyramid, or TriPeaks).

Check the article info: https://microsoftcasualgames.zendesk.com/hc/en-...

NOTE: Only classic Solitaire games are eligible to earn Solitaire Rewards. Winning games in other parts of Microsoft Solitaire will not earn Weekly Reward Stamps.

These include: Daily Challenges and Events and Star Club.

If you still need help, I kindly recommend that you contact Microsoft Solitaire support: https://microsoftcasualgames.zendesk.com/hc/en-...

Let me know if you have any questions. I'll be happy to clarify it.

It was a pleasure interacting with you on this thread. Have a great weekend!