Claim for purchase never ordered

Discus and support Claim for purchase never ordered in XBoX Games and Apps to solve the problem; I was charged for 8 Fortnite - 1000 V-buck that I' ve never ordered. The elapsed time was from 14th febr. to 18th febr. current year. Epic Games... Discussion in 'XBoX Games and Apps' started by Gabbotrax, Mar 26, 2018.

  1. Gabbotrax
    Gabbotrax Guest

    Claim for purchase never ordered


    I was charged for 8

    Fortnite - 1000 V-buck

    that I' ve never ordered.

    The elapsed time was from 14th febr. to 18th febr. current year.

    Epic Games answer is:

    Leviathan replied:

    Hello Gabriele,

    Thank you for contacting Epic Games support!

    Unfortunately, we do not provide refunds for purchases made on Xbox.

    Please contact Microsoft support at
    https://support.xbox.com/

    Thank you for your patience and understanding.

    Regards,

    Leviathan

    Fortnite Player Support

    How could I obtain refund?

    :)
     
    Gabbotrax, Mar 26, 2018
    #1
  2. oHeN33dSumMilk
    oHeN33dSumMilk Guest
    Failed delivery of 5,000 rewards points with purchase from Xbox One controller design lab

    I ordered my controller and it said I'd get 5,000 rewards points with the purchase. I purchased it and never got my points.
     
    oHeN33dSumMilk, Mar 26, 2018
    #2
  3. Legend Millzz
    Legend Millzz Guest
    VIP star rank reset?!

    Logged in today to see that my progress on my VIP star rank has been reset?! I was nearly rank 3 as well...

    Also it still says I haven't pre-ordered Resident Evil 7 when I have, ordered it in December was the 3rd purchase for my punch card which I never got the points for Claim for purchase never ordered :(

    Thank you
     
    Legend Millzz, Mar 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Claim for purchase never ordered

    You would need to contact support and speak to billing. http;//support.xbox.com/contact-us
     
    Smwutches, Mar 26, 2018
    #4
  5. Smwutches Win User

    Claim for purchase never ordered

    You would need to contact support and speak to billing. http;//support.xbox.com/contact-us
  6. Arjun Dey Win User

    Unable to launch Forza Horizon 4

    Thanks for your reply.

    Very strangely, when I checked the order history, it says that the order for this game has been “refunded”, but I never claimed a refund.

    Why would I even claim a refund as this game came as a bundle with the console?

    I don’t an active xbox live gold membership at the moment, but I don’t this game requires one as I had purchased it without a gold membership discount on subscription.

    Please advise how I can get my game back running.
  7. DominumStige Win User

    Same DLC content

  8. MrWombat182 Win User

    Minecraft: Windows 10 Edition Beta Code already redeemed

    It's claimed but not listed under my purchase history. I only have one account I use, so I don't know how it's claimed. I tried with support 3 times, but I guess I never specifically asked if they could track down the user that "claimed it"
  9. Onyx Is Here Win User

    i got a message yesterday that i got a winning reward of x box , fortnite and 5 entries or ticket of sweepstakes .

    Definitely double check that email. You may need to respond to it in order to claim your prize. Remember that Xbox will never ask for your email or password for your account. Never give out personal information to people you don't know.
Thema:

Claim for purchase never ordered

Loading...

  1. Claim for purchase never ordered - Similar Threads - Claim purchase never

  2. No option to claim digital license for Witcher 3 Disc Delta Insider Ring

    in XboX Insiders
    No option to claim digital license for Witcher 3 Disc Delta Insider Ring: When I insert the disc and try to open the menu, I'm not seeing any option to claim the digital license at all. If I look at the file info, I get a lot of information about the content/product id...

  3. Can't see the "Claim digital license" option

    in XboX Insiders
    Can't see the "Claim digital license" option: I'm trying to claim the digital license for Grand Theft Auto V (Xbox One) but the option isn't showing up. I'm on Preview Omega, and I just had an update today, showing up on latest but here's the...

  4. Claim digital license not showing up on sons Xbox.

    in XboX Insiders
    Claim digital license not showing up on sons Xbox.: We are both on Xbox insider Omega. We are both using the series x. It gives me the option but not on his. Any ideas? submitted by /u/White_Falcon_1263 [link] [comments]

  5. Delisted games with dlc for the new claiming license stuff

    in XboX Insiders
    Delisted games with dlc for the new claiming license stuff: I just claimed my Minecraft story mode disc with every episode so does the dlc get included in the license claiming? submitted by /u/H0CK3YFAN24 [link] [comments]

  6. (Disc-to-Digital) Games published by Ubisoft and Square Enix cannot be claimed

    in XboX Insiders
    (Disc-to-Digital) Games published by Ubisoft and Square Enix cannot be claimed: I tried claiming the digital license for every physical Xbox One game that I own by these two publishers. Every other game I tried to claim worked fine except Destiny 1 which produced a different...

  7. Halo Infinite Disc-To-Digital Claim Should Be for Campaign NOT Multiplayer... Please Fix

    in XboX Insiders
    Halo Infinite Disc-To-Digital Claim Should Be for Campaign NOT Multiplayer... Please Fix: I own a physical disc copy of the Halo Infinite Collector's Steelbook Edition. Upon putting in the disc and doing the Digital Claim it only claims the Multiplayer version. This is ridiculous...

  8. How to Claim warranty on Cygnett power bank purchased using Xbox point ?

    in XBoX on Consoles
    How to Claim warranty on Cygnett power bank purchased using Xbox point ?: I purchased a Cygnett 500 MHz power bank using Xbox point, I hardly use the power bank but now its inflated on both side a its risky to use, Where can I find warranty repair/replacment info for...

  9. Unable to purchase Deals With Gold or claim Games With Gold

    in XboX Insiders
    Unable to purchase Deals With Gold or claim Games With Gold: Alpha Skip Ahead: If I go to Deals with Gold or Games with Gold I am unable to purchase/claim any games, there is a "join now" box next to a full price one… but I'm on Game Pass Ultimate. I have...

  10. Can I claim my purchase alternatively

    in XBoX Accessibility
    Can I claim my purchase alternatively: I redeemed a code that was exclusive for xbox and I did not realize until it was too late due to this being my first time buying something from this store. I tried to refund it so I can figure out...