Childs phone won't download games

Discus and support Childs phone won't download games in XBoX Games and Apps to solve the problem; Daughters phone will not allow downloading of free games from the store. It is a 640 wifi only phone. Used to work fine for her. She has an xbox... Discussion in 'XBoX Games and Apps' started by SPLT P LZR CUTR, Jan 23, 2018.

  1. SPLT P LZR CUTR
    SPLT P LZR CUTR Guest

    Childs phone won't download games


    Daughters phone will not allow downloading of free games from the store. It is a 640 wifi only phone. Used to work fine for her.

    She has an xbox account which is weird to me. We didn't set up her gamer tag, neither of us can remember. The gamer tag has been changed even.

    Phone says to go to family settings and change permissions but there is no option when I sign in there...

    :)
     
    SPLT P LZR CUTR, Jan 23, 2018
    #1
  2. legendarywestie
    legendarywestie Guest
    Xbox market place thinks I am a child or teen but my account says I am an adult.

    I tried to download the legend of spyro a new beginning but it won't let me because it says I am a child or teen but my account says I am an adult. I am trying to download it from my phone on the main site could that be the problem. If anyone can help
    that would be great.
     
    legendarywestie, Jan 23, 2018
    #2
  3. Andrigo XZ
    Andrigo XZ Guest
    "this account is not permitted to download content with this rating"

    I have an account that is not a child accout. I am over 18. It still won't let me download M rated games. Such as Fable 3 for free. Help!
     
    Andrigo XZ, Jan 23, 2018
    #3
  4. dawsonc2
    dawsonc2 Guest

    Childs phone won't download games

    Have you figured out your issue yet? If not, have you tried logging into you primary account to edit your family settings?
     
    dawsonc2, Feb 17, 2018
    #4
  5. dawsonc2 Win User

    Childs phone won't download games

    Have you figured out your issue yet? If not, have you tried logging into you primary account to edit your family settings?
  6. Smwutches Win User

    Can't download mirrors edge you from games with gold

    Usually the most common issues with downloading 360 games on the One is either you don't have a payment method on file (credit card or Paypal, Microsoft account balance won't work) or you're on a child account. If you're on a child account, the only way
    to download the games is from a 360 console.
  7. Andrigo XZ Win User

    "this account is not permitted to download content with this rating"

    I have an account that is not a child accout. I am over 18. It still won't let me download M rated games. Such as Fable 3 for free. Help!
  8. ksp111133 Win User

    Xbox Game Pass thinks that I'm child

    Same thing , account details says I'm the correct age ( Not a child). Won't let me download still.
  9. User 9242019 Win User

    *Backwards compatability issue*

    Until the child account is migrated to an adult account at the age of majority for the region you are in, you won't be able to download the content. The game is rated M for mature in the US and designated for 17+ years old and above. Other regions may be
    more restrictive.

    There isn't any way around except to use an adult account. The only people having this issue are people trying to download an M rated game with a child account so the system is working as intended.
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Childs phone won't download games

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