Child’s account won’t change to adults account even tho it’s telling me it’s a adults account

There are 2 ways for an account to be seen in the system as a child account.

1. The DOB on the account when it was originally setup. There is no way to change this in the Xbox profile side of things.

2. If it is part of a family as a child account. Even as an adult an account can be added to a family as a child and the system will see it as a child account. You can sign into your account at account.microsoft.com/family and it will tell you if you are
in a family and whether you are an adult or child in the familly. If your account is the only one on the page that means that you are the only member of the family and the account is considered an adult account.

Unfortunately no. Adult accounts cannot be changed to child accounts. So even if you do change the email, the account will still be an adult and there would be no way to use parental controls on the account. He would either need to continue using the account
or start over on his child account.

Is the account in question a child's or adult's account? If its a child account you may want to change it to an adult account and give it a shot.

Hi there Vinni 62

They can only do it on adult account not a child account sorry, Even if the parent gives permission the account needs to be an adult not a child, sorry it is the way the account secuirty is set up. Also you cannot change an child account to an adult due
to it set to date of birth when signing up I hope this helps .

Thanks for your quick response to my question, I really appreciate the efficiency

I understand that my account might be a child account, but are there any ways to make sure about that? It would be great if every single Microsoft users can check whether their account is a child one or an adult one by themselves.

I'm 18 years old now, and in my region (which is Taiwan), I'm surely an adult. I've checked the birthday in my account settings and it is correct. However, my account still seems to remain a child one(?

Please tell me how to change my account into an adult one. And also, tell me if there's any way to check whether my account is a child one or an adult one. Thanks.