child's account password

Hi Overlyfresh! My name is Ricardo an independent advisor ready to help you with this situation!

What error message appears when you try to log on the account?

You can do the recovery form again on 24 hrs and I recommend you to try following the suggestions here

https://support.microsoft.com/en-us/account-bil...

If you received a message mentioning that the information wasn't enough, you need to try giving more information, as the device ID and the payment method information

Hello goboilers777,

Thank you for keeping us updated. The passkey is only for the Xbox. If the child knows the email address and password, the child will be able to change the family settings from a cell phone or computer. The best way to manage the security of the family settings
is to set up the passkey on the console as recommended above and
change the password of the adult account. If the child has access to the
security information of the account, the child will be able to reset the password. In the event of attempting to change the password, the Microsoft account will send a verification code to the security information of the account. As long as the child does
not have access to the security information, access to the password or access to the passkey; the child will not be able to change the family settings.

Only if your child is on a child account

Which case he has to enter the parental password

But the game can be played with the child account. The system prompts for the child account's password, and once entered allows the game to be played in full.

You can download the child account using the parental account email and password, but in order to sign in you would need to sign in with the child account info. If you need to reset the password then the parental email is usually the email that the reset
link goes to.