Child's account can't login

ROCK THE MAN · Dec 28, 2015

I have seen some threads about this and tried the things mentioned like restarting the Xbox and also removing there profile from the Xbox and then downloading it back onto the Xbox but none of these are working for me. I have an Xbox one that I have gold
on, I also have an Xbox 360 that my oldest son has gold on. My oldest son and I can sign in and play live on both Xbox's just fine. My youngest can sign on and play live on the 360 but not the one. I am stumped, I removed all profiles from the one and then
got them back on and nothing has changed. I appreciate any help.

:)

ArsenicTester11 · Dec 28, 2015

Terms of Service Update

You have to log in both accounts. first the child's, then the parent's when the login page appear the second time. Hope this helps.

Legends Future · Dec 28, 2015

Pls Help. I can't download M rated content.

You can't download anything M Rated with a Child's Account

ROCK THE MAN · Dec 28, 2015

We have just realized that now he can play some games on live just not star wars battlefront on live

LeonDragon06 · Oct 31, 2018

EA has their own age restriction so even if you as a parent are ok with your kids playing on games above their age EA does not allow this quoting this from another forum with same question "EA has always restricted online play of their games to accounts
aged 13 or older, even Burnout Paradise back on Xbox 360. It's not to do with game content, it's simply their policy on multiplayer.

Someone brought up Titanfall: it might simply be because EA only joined that project right at the end, and weren't the publisher from the very beginning, meaning Respawn had control over these things. Expect Titanfall 2 to conform better to the typical EA
policy" So sadly will have to play on a different profile to play Battlefront.

PsychoNinjaCats

Yes, sorry I never posted. Can't remember the exact steps. Have to login on the MS website with the child email address.

This will be the email address they use for MS. They are a child account registered against an adult but they still have an individual email address. Login with that, should be able to find their subscriptions from there.

shadowboy1280

Ask your friend for the email account? If that is not working check at the Childs account at Account Security at Account Management. But yes! at the login screen you must login first with the Child account and then Parental! Hope this helps!

Lucas Lauer

Hello, EdiComici. Thanks for reaching out. I'm Lucas, an Independent Advisor and Microsoft user. I don't work for Microsoft.

To change a child account privacy settings, you'll need to login to the parent account at https://account.microsoft.com

Select Manage my child's profile info.

For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

If this still can't help you, just let me know.

ngocphi

Keep in mind you need to login into the parent account to see enforcement not.the child account since the adult account is the one managing the child account

This is for legal purposes

ngocphi

You have him login at accounts.live.com remove you from his parental account

then login on your child account then it will ask for a new parental email

Child's account can't login