Child game content and purchases on my account

ErinMcDevitt · Aug 22, 2018

My child has played on my account and has made some game feature purchases using my account rather than his child account. Now he does not want to play on his account because of losing his progress and purchases. How can I transfer the content to his
account or change my account to a child account so that when he plays he is subject to parental controls?

:)

FIZBAN11 · Aug 22, 2018

Avatar Companion blocked for child account - Parent can't purchase for a kid? Seriously?

So, my daughter wants to purchase an avatar item, Baby Groot Companion, for her avatar from the marketplace store. The item is FREE. She's blocked from doing so by MS due to being a child/teen account. Even though I am her parent, and even though I changed the family settings to allow her to purchase content and even though I have billing setup with MS, she still CANNOT purchase the item. I can't purchase it for her. Seriously?!!

Who in their infinite wisdom decided that FREE content allowed by a parent, can still NOT be purchased by a child? Come to think of it, if this is the case, why is there no way for a parent to purchase content and gift it to a child account?

jefferdoodle8 · Aug 22, 2018

Moving content from my account used by child to newly created child account

Hello, I created an Xbox account for my child to use about 6 months ago. It was created using my Microsoft account. Now I have learned how to create a child account so that I can use the restrictions on purchases and content. Is there a way I can transfer
all of the existing content to his new child account? Thanks in advance.

Smwutches · Aug 22, 2018

You can set the console as your Home console in order for him to access the games on his account and set parental controls, but nothing can be transferred between accounts. So if he were to use his child account, he will need to start over.

XBF Diego M

Hi there,

If you purchased the content on the parent account, then the DLC can only be accessed by the adult account. The only way the child account could access the DLC content is if both accounts are on the same Xbox and that the parent account has the Xbox set
as the Home console. This will allow digital content owned or purchased from the parent account to be shared with the child account or other accounts on the same Xbox. The parent account will also need to allow access to this content for the child account
due to the age rating of GTA 5.

Full information on the Xbox Home Console feature can be found
here.

Allowing content restricted for child accounts can be done from
https://account.microsoft.com/family/ or on the Xbox One when the child tries to access this content.

Smwutches

You can set the console as your Home console in order for him to access the games on his account and set parental controls, but nothing can be transferred between accounts. So if he were to use his child account, he will need to start over.

EzequielNeves19

Hello Pat713 how are you?
My name is Ezequiel. I'm an Independent Consultant. Unfortunately, when you buy a special edition of a game that has content for online modes, the content will only go to the account of the person who made the purchase, so the content will not be passed on to your child. In this case, you need to buy the same game on your child's account, or ask for a refund.

Smwutches

Are you on a child account? In order to purchase 360 content from a child account, you have to make the purchase from a 360 console.

Bandido1508

This is an issue with the market place and 360 games.

This can be an issue with a child account or trying to use Microsoft credits, some purchases may need to be created on the Xbox 360

https://answers.microsoft.com/en-us/xbox/forum/all/purchasing-xbox-360-marketplace-content-faq/fd3a2dae-8777-4e5c-8e76-00914501c2cf

Q: Can I use my Microsoft account balance to pay for Xbox 360 content on my Xbox One console or from Xbox.com?

A: You can't use your Microsoft account balance to pay for Xbox 360 content on your Xbox One console or from Xbox.com. In order for you to use your Microsoft account balance to pay for Xbox 360 content,
you will need to make the purchase from your Xbox 360 console.

: Can child accounts purchase Xbox 360 Marketplace content from a Xbox One console or from Xbox.com?

A: Child or teen accounts cannot make purchases in the Xbox 360 Marketplace on the Xbox One console or Xbox.com. In order for a child or teen account to purchase Xbox 360 content, it must be purchased from
an Xbox 360 console.

Child game content and purchases on my account