child consent

Discus and support child consent in XBoX on Consoles to solve the problem; I have been having trouble with my childs account! I am prompted to confirm that I allow my son an account when we log in to his live gold account. I... Discussion in 'XBoX on Consoles' started by cookingdemon39, Jan 4, 2014.

  1. cookingdemon39
    cookingdemon39 Guest

    child consent


    I have been having trouble with my childs account! I am prompted to confirm that I allow my son an account when we log in to his live gold account. I log in to confirm this and it asks me to confirm I am an adult by entering myncredit card details but then
    it keeps saying error come back later but this has been over a week now! Any ideas? I did try microsoft chat help but thry just reset my Sons password and the same problem continues! In the meantime he cannot log in on the xbox! Thanks

    :)
     
    cookingdemon39, Jan 4, 2014
    #1
  2. CyberJunk101
    CyberJunk101 Guest
    CyberJunk101, Jan 4, 2014
    #2
  3. DangerousBard
    DangerousBard Guest
    DangerousBard, Jan 4, 2014
    #3
  4. Temhotabot
    Temhotabot Guest

    child consent

    You will need to contact phone support again to resolve this issue.
     
    Temhotabot, Jan 4, 2014
    #4
  5. CyberJunk101 Win User

    Cannot add child to XBox Live.

  6. Temhotabot Win User

    child consent

    You will need to contact phone support again to resolve this issue.
  7. DrifterX22 Win User

    Xbox game bar not letting me stream, thinks im on parental controls but im not.

    Parental Consent Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  8. bowski477 Win User

    Parental Controls Confirmation

  9. DrifterX22 Win User

    Can’t change to a custom picture

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
Thema:

child consent

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