child consent

Discus and support child consent in XBoX on Consoles to solve the problem; I have been having trouble with my childs account! I am prompted to confirm that I allow my son an account when we log in to his live gold account. I... Discussion in 'XBoX on Consoles' started by cookingdemon39, Jan 4, 2014.

  1. cookingdemon39
    cookingdemon39 Guest

    child consent


    I have been having trouble with my childs account! I am prompted to confirm that I allow my son an account when we log in to his live gold account. I log in to confirm this and it asks me to confirm I am an adult by entering myncredit card details but then
    it keeps saying error come back later but this has been over a week now! Any ideas? I did try microsoft chat help but thry just reset my Sons password and the same problem continues! In the meantime he cannot log in on the xbox! Thanks

    :)
     
    cookingdemon39, Jan 4, 2014
    #1
  2. CyberJunk101
    CyberJunk101 Guest
    CyberJunk101, Jan 4, 2014
    #2
  3. DangerousBard
    DangerousBard Guest
    DangerousBard, Jan 4, 2014
    #3
  4. Temhotabot
    Temhotabot Guest

    child consent

    You will need to contact phone support again to resolve this issue.
     
    Temhotabot, Jan 4, 2014
    #4
  5. CyberJunk101 Win User

    Cannot add child to XBox Live.

  6. Smwutches Win User

    Unable to change currency or country to Add money to child account

    You should be able to change the region on your child's account. Try:

    1. Sign into family.microsoft.com
    2. Click three dots for the child's account you need to modify
    3. Click Manage Consent
    4. Click Edit this child's personal info
    5. Edit the country
    6. Accept the warning about providing consent (steps 7 will do this), the child will appear to disappear from the family.
    7. Sign in as the child on account.microsoft.com. The child will receive prompt for consent, select "I am the parent" option, sign in with parent account, and then accept consent prompt. Sign into family.microsoft.com (using a parent account), and you'll see the child back in the family.
    8. Sign back in to account.microsoft.com with the child account to confirm country is now switched
    Then you should be able to add the funds under the correct currency.
  7. Temhotabot Win User

    child consent

    You will need to contact phone support again to resolve this issue.
  8. DrifterX22 Win User

    Xbox game bar not letting me stream, thinks im on parental controls but im not.

    Parental Consent Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  9. bowski477 Win User

    Parental Controls Confirmation

Thema:

child consent

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