Child added as family, cannot add friends

Tycraft1 · Jan 11, 2018

I have created Microsoft accounts for both myself and my child. We are using iPads and have added the minecraft Microsoft app. When I try to add friends on her profile it won’t allow me. It says I have to change the permission. I have changed the permissions
in both Microsoft and Xbox now, signed out and back in and it still won’t allow us to add each other.

:)

jhavalon · Jan 11, 2018

Cannot change safety for my child xbox account on windows 10

My child wants to play with his cousin a game. He wanted to add him as friend. Since he is 10, he cannot add due to privacy settings that needs to be managed by an adult.

Of course his live account was not tied to an adult. So I added to my family. I can see him as a child in my family (Microsoft account | Your family) but if I get to Privacy settings (Sign in to your Microsoft account),
I cannot see him.

Bottom line, I add him as friend but he cannot accept me nor add his cousin as friend until I change his privacy settings that I cannot change, because he is family in Microsoft but does not show up in xbox.

Forums state that I can click on his icon in the family page and change his xbox settings. Actually, his Icon or name is not clickable and if I go to Manager Permissions. I get an empty Manage Permissions page: Sign in to your Microsoft account

What can I do ? Is there anything missing ?

Regards,

Jorge

AboardBison228 · Jan 11, 2018

Manage my childs account

Trying to manage childs privacy settings, have added them to my Microsoft family. Logged into Xbox.com as me (adult account) but the childs gamertag profile won't come up in order for me to be able to change it so he can add friends in Minecraft PE.

Hyperion CMDR · Oct 1, 2018

with child accounts, if I am not mistaken will require permission access regardless of permissions. The only way I know of on how to change that is to sign into her account and set all permissions to open for a minute add then set them back.

Hyperion CMDR

with child accounts, if I am not mistaken will require permission access regardless of permissions. The only way I know of on how to change that is to sign into her account and set all permissions to open for a minute add then set them back.

XBF Leo G

Hello PhilipBasgal,

Thank you for posting on the Xbox forums. We understand that you are interested in changing a child account to an adult account. Once an account has been established as a child account, it cannot be changed to an adult account until the child turns
18. The best way to manage the child account is to
add it to a family. This requires an adult account to add the child account to the family. Once the child account has been added to the adult account's family, the child account will be able to access online features. Be sure to let us know the results!

ArminatorX

What do you mean "add herself/himself" as a friend?

Usually, friends are "mutual", which means one can request to be a friend, and only if your kid allows that person in their friend list, they become friends.

You as a parent can have your child's account added to your adult account via
https://account.microsoft.com/family and set your child's account up so you will have to approve friend requests as a parent.

Ricardo Lechuga

That's correct as they are child accounts and you mentioned they haven't been added to the family, in the account that manage to enter the privacy settings leave the current family even if there no one else in that family, after this log out of the family site and restart the browser

Once done with that create the family again, with that account being the organizer, and add the child accounts, remember that child accounts can't be organizer they must be added as childs, and check each account on the family site prior to this to verify that they aren't linked to other families

XBF Ezra G

Hi Sole_Z,

Thanks for your post! To have an adult account treated like a child account, simply add the adult account to a Microsoft Family as a child. The Microsoft family will then treat said account as a child. For more information on adding members to families check
out: Add members to your Microsoft Family.

I hope this information helps, thanks again!

Child added as family, cannot add friends