Child account not available

Discus and support Child account not available in XBoX Accessibility to solve the problem; Hi, I have tried to buy Minecraft Java edition for my daughter who is 15. When trying to purchase on her laptop, I get an error saying that they do... Discussion in 'XBoX Accessibility' started by RoboKOP LIVE, Jan 18, 2022.

  1. RoboKOP LIVE
    RoboKOP LIVE Guest

    Child account not available


    Hi,

    I have tried to buy Minecraft Java edition for my daughter who is 15. When trying to purchase on her laptop, I get an error saying that they do not have permission and it points me to give her permission in a parents account etc...

    I have logged onto my MS family account but my daughter isn't there. In fact, Im not sure if she ever was. So I can't give her permission to buy the game.

    Can anyone advise what to do?

    Thanks,

    Ian

    :)
     
    RoboKOP LIVE, Jan 18, 2022
    #1
  2. Miss Portia Win User

    I'm not able play any multiplayer Demos/Betas.

    Are you on a child account though? Some content will not be available to child accounts.
  3. Jesse E' Win User

    Child account not available

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Here's a support article on how to add your child to your family group https://support.xbox.com/en-US/help/family-onli...

    Once that's done. Kindly see how to allow purchases for her here https://support.xbox.com/en-US/help/family-onli....
  4. RoboKOP LIVE Win User

    Child account not available

    Hi, I spoke to Microsoft support we fixed it sort of. Thanks.
  5. Jesse E' Win User

    Child account not available

    Just to be sure, you could add her to your family?
  6. ngocphi Win User

    protecting purchases with a password?

    Parental settings are available for child accounts
Thema:

Child account not available

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