Child Account can't verify on Xbox One X

Kathy please check this:

Microsoft Family Safety - unable to verify - Microsoft Community

Many, many people are having the same issue. All very unhappy customers, willing to spend their money.

This is not an incident.

Hello Sergeminator,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having issue with the account of your daughter on Xbox One X. As per description, you have tried fixing it on the Family Safety site, but you failed to fix it. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern and help your daughter back to gaming.

First, we would like to know if you have tried to fix this issue via the Family Safety app on iOS or Android. Try to review some of our Support articles which I will provide below.

1. Troubleshoot giving parental consent when creating a child account
   
2. https://support.xbox.com/help/family-online-safety/online-safety/set-age-limit
   
3. Why you're being asked for parental consent
   

We would want to know if you have signed into the parent account first and verified your information and so with your child. Also, try to remove and re-add the child account and see if this fixes the issue.

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.

Have a great day ahead.

Sincerely,

Geri M.

Xbox Forum Moderator

Microsoft Community

This issue is all over the forums, without any available fix. I’m also having this problem, along with many others if you do a quick search.

Hello, everyone,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. We understand that users still need help verifying a child account via the Family verify site. We continue to investigate the issue and suggest the following to resolve this ongoing problem hopefully. If you are still experiencing an issue with verification, please file a bug via our Windows feedback hub. I will post the steps below and what is needed. Once you have filed this bug, please let me know in this thread, and we will contact you via private message for additional details.

1. File a bug via Windows feedback hub
   
2. Download the app here. Send feedback to Microsoft with the Feedback Hub app. Or, in the Windows Search bar, type Windows Feedback Hub and open.
   
3. Select Report a Problem
   
4. Under "Summarize Your Feedback," please type the title of your bug in the following format [ Xbox Forum] Family Verify Issue
   
5. Then in "Explain in more detail," provide a small summary of the problem. Please include the region you reside in and also if you are using a VPN.
   
6. When you get to Choose a Category, make sure "Problem" is highlighted, and then on the first drop-down menu, choose "Settings." On the second drop-down menu to the right, select "Parental Controls and Family Safety."
   
7. Select "make new bug."
   
8. Under "Add more details," choose "Other."
   
9. Then in the "Attachments" section, choose "Recreate my problem." and select Start recording, which will record a video as you reproduce the problem. Also, ensure that Include data about & include screenshots of each step is check marked, which should be by default.
   
10. Finally hit submit
    

Once this has been completed, please update this post and let me know and I will ask for additional information privately and look for the bug filed.

Thank you,

Sorry Kathy, nothing works.

Nothing has worked to resolve this issue