Child account cannot join Minecraft multiplayer games even after enabling privacy settings...

"You cannot play online multiplayer because of how your Microsoft account is set up. Review and change your privacy settings at aka.ms/accountsettings."

This was breaking me. But with hours of searching and trying different things this was the key:

To join a Realm in the first place, the xbox setting You can create and join Clubs must be set to Allow.

So even though I had allowed my child to join multiplayer games, they still could not join my Realm.

You can adjust Join Clubs on the Xbox One console or in a browser.

Xbox One Console:

Login as the parent/adult in the family

Account > Family Settings

Choose child's profile

Privacy & online safety

Xbox Live privacy

View details & customise

Friends & clubs

You can create and join clubs: ALLOW

Communication & multiplayer

You can join multiplayer games: Allow

You can play with people outside of Xbox Live: Allow

In a Browser:

https://account.xbox.com/Profile & sign in

Privacy Settings

Choose the Child Account you wish to amend

Choose Xbox One/Windows 10 Online Safety

Adjust the following:

You can play with people outside of Xbox Live: Allow (not sure if this is needed, but as Minecraft is cross-platform I adjusted this)

You can create and join clubs: ALLOW

You can join multiplayer games: Allow

Hi,

You will receive an error about privacy settings when joining Xbox Live Parties if your account settings are not set up correctly or you are using a child account. If you are using a child account, you will need a parent account's permission to change the
privacy and online safety settings so you can join Xbox Live Parties and multiplayer games.

To better assist you with your concern, please provide the following information:

• Are you using a child account? To check, you can log in to this
  link with your Microsoft Account.
• Are you able to play multiplayer games online using the same account?

You can also contact Xbox Chat Support on this
link to securely verify your account and check if there is a parent account attached to it.

I am not using a child account and cannot join multiplayer online games.

Thank you for your response. To resolve your concern, please make sure that you enable the settings to allow your profile to play multiplayer games online by following the steps on this

link.

If you need further assistance, feel free to reply to this post anytime.

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to provide you with advice as an Independent Advisor. Please be reminded that I cannot access or modify your account because this is a public forum.

I understand this has been frustrating, especially when you've already tried multiple apps and settings. To help you out clearly, here’s the exact, working process to enable multiplayer for your child’s Minecraft account:

Step 1: Go to the Microsoft Family Website

Visit: https://family.microsoft.com

Sign in with your parent or organizer Microsoft account.

Under "Your Family," select your child's profile

Choose "More options" then "Xbox online settings"

This will open the correct privacy settings page for your child's Xbox account

If that doesn’t work, go directly to: https://account.xbox.com/settings

Step 2: Enable Multiplayer Permissions

On your child’s Xbox privacy settings, set the following:

"You can join multiplayer games" – Allow

"You can join cross-network play" – Allow

"Others can communicate with voice, text, or invites" – Set to Friends or Everyone

Then scroll down and hit Save.

Step 3: Check Content Restrictions

Go back to: https://account.microsoft.com/family

Make sure of the following:

The child’s account is in your family group

Content restrictions allow games rated at least 10+

The birthdate on the child’s account is accurate

Please let me know if you need any further assistance. Looking forward to your response.

Hello @TheUniesLeader!

If you have your settings set to block joining multiplayer games, you can’t join any multiplayer games in Minecraft, including shared local worlds, Realms or servers. To enable multiplayer in Minecraft, make sure this setting is set to ‘Allow.’

For further assistance, please check Manage Xbox online safety and privacy settings | Xbox Support and Troubleshoot changing online safety or privacy settings on Xbox | Xbox Support articles.

Hello Penelope Saboonchian,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to join you friends and play Minecraft, let us check on this together so you will get back to gaming.

Based on your error message, you will need to check your settings under your account's privacy to enable multiplayer and joining club. Here are the support article related to your concern:

Minecraft Multiplayer Connectivity Issues | Minecraft Help

How to Manage Parental Consent, Family Settings and Realms/Multiplayer Access for a Child Account | Minecraft Help

However, if the issue still persists, even after performing the steps, we recommend you to check your multiplayer setting for Switch.

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community