Checked the Help File. Confirmed I Have Game Pass, Have The Pass Installed - - - Cant Run...

Hello, my name is Ezequiel and thank you for your question and for getting in touch. Hello EpicDross, how are you?

I am very sorry that you are experiencing this issue.

It's important to say that there are a lot of people downloading the Starfield game at the same time and the servers are a little overloaded.

I suggest you wait a moment until the problem is resolved.

Some people were able to play the game by deleting and re-downloading the game.

Since yesterday at the beginning of the game's launch, the servers have already started to have problems, don't worry, this will be fixed soon.

https://twitter.com/BethesdaSupport/status/1697410023020712273?s=20

This is not a Microsoft website. The page appears to provide accurate and secure information. Watch out for ads on the site that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.'

Hello Shadow,

Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

Can you confirm, are you on Xbox console or PC?

If PC, Game Pass Standard won't work there. You will need Game Pass PC or Game Pass Ultimate.

For console, try to make sure that you are not running the cloud version of SoT. Check if the game has a cloud icon on it. You will have to run the installed game.

Can you check if you can run other Game Pass games?

I will be awaiting your response.

Regards,

Belle

I HAVE A FIX! (hopefully for everyone) CONFIRMED WORKING!

If you do not have access to the BETA Dashboard program, there is another way to fix the issue. If you have Assassin's Creed Black Flag and have it's season pass installed, there is a conflict. The season pass for AC Blackflag has the exact same file name
as the season pass for Shadow of Mordor season pass.

Delete Shadow of Mordor Season Pass. Delete AC Blackflag season pass. Reinstall Mordor Season Pass. Confirmed install. After new october dashboard update comes out in 7 days for everyone, (the BETA one they are talking about) you will be able to reinstall
the season pass for AC Blackflag as the update contains a rename for the conflicting files.

Hope this fixes all of you. It did me. Happy Gaming.

I have investigated further and found this thread helpful.

https://answers.microsoft.com/en-us...on-my-pc/4937efe7-d8ec-477e-b80b-79154f2ee844

In short, a rogue file was located on my c drive, simple entitled program, which was stopping the gaming services from running and updating.

However, I was still forced to use the Microsoft Store app as the Xbox app kept getting stuck on 2%.

After using the Microsoft Store I was able to install and launch a game pass game.

Thanks for your help.

Unfortunately, there is no way to select the path where the files will be saved, as they are encrypted files that are saved in the same place, unlike steam and other launchers that have their subfolders with the names of games and executables.

The only thing you can do is select which external or internal hard drive the games will be installed on, to do this follow the instructions below.

Open Xbox Game Pass PC app.

Click on your profile icon on the top right of the corner.

Go to Settings.

Click on General from the left menu.

Under the drive selection tab, hit “Change where this app installs games by default“.

Choose the drive you want your games to be installed in.

Where does Xbox Game Pass install games?

The default install directory for the games is the WindowsApps folder. Alongside many other Windows 10 applications, the games you download from Game Pass are also stored in this file. You must have administrator permissions if you want to gain access to it though.

In fact, even you manage to open the folder you will not be able to run or locate the game files in it. They are encrypted by Windows during installation and they can only be run from the Game Pass app. So running the game from .exe is not possible when it comes to the desktop application.

This information can be found at the link below.

https://corexbox.com/xbox-game-pass-pc-how-to-c...

*Thank you in advance for contacting us, I hope this can help you.