Check your disc message

Discus and support Check your disc message in XBoX on Consoles to solve the problem; i insert a perfectly clean disc, and it tells me it is dirty or damaged. This happens with every game i have. It does not make the nasty loud clicking... Discussion in 'XBoX on Consoles' started by OrionXanderson, Oct 22, 2017.

  1. OrionXanderson
    OrionXanderson Guest

    Check your disc message


    i insert a perfectly clean disc, and it tells me it is dirty or damaged. This happens with every game i have. It does not make the nasty loud clicking I've seen in the videos. Instead it whirs. And beeps. But doesn't load the game.

    :)
     
    OrionXanderson, Oct 22, 2017
    #1
  2. {Parity}
    {Parity} Guest
    Check your disc error

    Sometimes it just requires a hard reset to clear everything out. However, if it continues to malfunction like that you may need to have it repaired.
     
    {Parity}, Oct 22, 2017
    #2
  3. zerthimon
    zerthimon Guest
    Check your disc error

    Hi,

    I hve a problem with Witcher 3 disc. I have received error: "Check your disc. Your disc might be dirty or damaged. Error code: 0x80820003 - 0x45. I have only one disc with game but other Blu-ray movie discs od dirty CD works fine. After hard reset and unlugging
    power i can play. What is wrong with my console? Is this software error or hardware?
     
    zerthimon, Oct 22, 2017
    #3
  4. OK Fowl
    OK Fowl Guest

    Check your disc message

    OK Fowl, Oct 22, 2017
    #4
  5. OK Fowl Win User

    Check your disc message

    Recommend looking into the steps here: http://xbx.lv/22upd4R / http://xbx.lv/1fnZOnF to get it serviced.
  6. {Parity} Win User

    Check your disc error

    Sometimes it just requires a hard reset to clear everything out. However, if it continues to malfunction like that you may need to have it repaired.
  7. SuperIce2001 Win User

    Can't send messages (Check your account)

    I’m surprised microsoft hasn’t fixed this issue yet. I have the same problem. This has been an issue for years now
  8. XBF Ihssane Z Win User

    Check your disc error 0x80820003 - %2

    Hello there @Roastylegg, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps mentioned on the link below:

    Troubleshoot problems playing a disc | Xbox Support

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  9. MisterFizzle Win User

    "Sorry, we can't play this disc" with NO DISC IN THE CONSOLE?

    Hi Parkeway,

    Sorry to hear you're having issues with your console.

    To double check, if you are watching TV through your Xbox One and there is no disc in the console you sometimes get the "We can't play this disc" message?

    • Does this happen when you are playing a game or movie using your disc drive?
    • Do you get this message when using another app like Youtube or Twitch?

    Please let us know and we'll go from there.
Thema:

Check your disc message

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