check the linked ea account or unlink it so that I can put my actual ea account linked to it.

I think the problem is that my xbox account was originally a family account and it will not allow me to remove the xboxlivefamily.com email.

yes you can with ea, you cant with epic, ea can actually have multiple xbox accounts linked to one ea account, i currently have three attached to my ea account. and have unlinked and relinked to a different ea account, but you do run the risk of losing paid for in game content.

Hi Aidan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Keep in mind that If you unlink your XBOX account from EA, you won't be able to link it to another one.

You probably had linked one in the past.

The information below was taken from this website: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

"You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."

You can check if your Microsoft Account is linked to the EA Account here:

https://myaccount.ea.com/cp-ui/connectaccounts/index

Only EA support can fix this, if no account was ever liniked.

https://help.ea.com/help-my-cases/

You should be able to unlink your Xbox account from your EA account by signing into your EA Account and under your profile info you should see all the linked profiles.

Check this post on the EA forums for unlinking account
https://answers.ea.com/t5/EA-General-Questions/How-do-I-unlink-my-xbox-live-account-from-my-other-origin/td-p/1808081

I can't get into my EA account anymore though. So is there a way I can do this from my Xbox account?

all account linking regardless of company is up to the company to sort, microsoft cannot sort any of it as it is not on their system and they cannot even see it, the same applies to sony account, ubisoft accounts, epic accounts, on epic once an account is linked you can never link that xbox account to another epic account.

when the account is linked it is your ea account on the ea servers that is linked, nothing on the microsoft side at all, you can revoke access to the ea account via microsoft so it cannot use any of your info but that does not unlink as this can only happen on ea servers.

if you move to sony you will have the exact same issue if this arises again as you cannot unlink an ea account outside of the ea servers only ea can unlink it.

microsoft nor sony nor any other platform can tell another what they can and cant do on their own servers, as ea closed your account for inactivity but as you say they did this when it was active it is down to EA to sort, you will have to sort this with EA.