Check back in a bit we are having trouble getting your stuff right now

Hi, Jacob. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check if the transaction did go through successfully on your order history at this link, https://account.microsoft.com/billing/orders.

If it's completed there, please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.



Solution 2: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Says check back in a little bit.

We’re having trouble getting your stuff right now

So this should work when it says….check back in a little bit ….we’re having trouble getting your stuff right now?

Did you manage to fix this problem? I'm going through this right now

What if its a game add on? I recently bought the gta starter enterpirise pack on my xbox series s and I'm having this issue. When I go to my full library it only shows games and not add ons. What do I do?