"Chat With Microsoft" - impossible to start

Discus and support "Chat With Microsoft" - impossible to start in XBoX on Consoles to solve the problem; Hi, This is driving me insane. I have another issue, that I want to use the "Chat with Microsoft" facility but, I cant start because it requires my... Discussion in 'XBoX on Consoles' started by UlteriorHurdle0, Dec 29, 2015.

  1. UlteriorHurdle0
    UlteriorHurdle0 Guest

    "Chat With Microsoft" - impossible to start


    Hi,

    This is driving me insane. I have another issue, that I want to use the "Chat with Microsoft" facility but, I cant start because it requires my first and second name but these boxes are grayed out so that I cant enter my first and last name!

    :)
     
    UlteriorHurdle0, Dec 29, 2015
    #1
  2. dalterio
    dalterio Guest
    Cannot start a Support Chat Session

    I have been trying to start a Support Chat session to resolve an issue with my gametag. However, it seems to be impossible to start the chat since not all the fields can be filled in but they are all required.

    After signing in with my Microsoft Account the email address is filled in but the first and last name fields are not. These fields are set the read only making it impossible to enter values and therefore successfully start a chat with support.
     
    dalterio, Dec 29, 2015
    #2
  3. StartedFir5154
    StartedFir5154 Guest
    "Chat with Microsoft" in support problem

    I am trying to use the 'chat with microsoft' feature in support but I am stuck because the first and last name fields are required to proceed but I cannot enter anything in the fields!

    Please help before I gather every microsoft product I own and throw them in the bin. I'm at the end of my rope here.
     
    StartedFir5154, Dec 29, 2015
    #3
  4. DangerousBard Win User

    Chat is impossible!

    Check the xbox live service in your area and if that doesn't help make sure your connection has open NAT settings.
  5. chibirobo1 Win User

    Lack of voice chat options needs a fix soon

    I think they should allow the chat party limit extended as well. And some games will disallow Kinect chat on game chat making it impossible to record in game chat.
  6. Formae Win User

    Still cannot access Xbox Live account due to parent email being deleted...

    That's great I guess, but just a heads up... You'll have to call Microsoft because you can't enter any chats with ambassadors/support without accepting the ToS. Which is impossible to do if you're having this issue.
  7. ScoredTundra67 Win User

    Xbox one powers on but no display, controllers not connecting and kinect not powering on

    EggxBoxGuan -

    Thanks for your help, but I can't seem to do step 3. The second beep just dosen't come. I'll keep trying though.

    Cyclosarin -

    Yes, this is exactly like the red rings. I only bought the xbox one because I thought these horrific issues were fixed. And that microsoft chat is impossible to activate, with its greyed out name fields and all. This has been horrific, start to finish.
  8. Psycho Slash Win User

    Party Chat and Dead Rising 3 invites failing

    Me and my friend are " nat open " but impossible to play coop mode ...

    Same with Killer Instinct .

    All is OK with Forza5

    Chat group run fine too...

    Microsoft need to fix the nat problem ... To pay for playing online with these conditions is no good...

    Thanks
Thema:

"Chat With Microsoft" - impossible to start

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