Chat to a real agent

Discus and support Chat to a real agent in XBoX Accessibility to solve the problem; Could someone please tell me how to connect to a real person in the Microsoft Support Chat. When I click on the chat/talk to a person option it keeps... Discussion in 'XBoX Accessibility' started by Berty2016, Nov 15, 2018.

  1. Berty2016
    Berty2016 Guest

    Chat to a real agent


    Could someone please tell me how to connect to a real person in the Microsoft Support Chat. When I click on the chat/talk to a person option it keeps looping right back to the virtual agent making me ask to talk to a live person over and over - I need
    to query a re-occurring charge, but can't get through to a human - it is so annoying!!!

    :)
     
    Berty2016, Nov 15, 2018
    #1
  2. xKILLBILLx1975x
    xKILLBILLx1975x Guest
    need chat to support n real agent anyone got a link plse srry but i been here for 4 hours trying get through

    need link get to chat to real agent tbh anyone plse
     
    xKILLBILLx1975x, Nov 15, 2018
    #2
  3. XBF Esteban R
    XBF Esteban R Guest
    Agent Chat support

    Hey there Unhumorph!

    If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
     
    XBF Esteban R, Nov 15, 2018
    #3
  4. JoelHansen
    JoelHansen Guest

    Chat to a real agent

    Hello!

    please contact our Microsoft Support Professional at 1-800-936-5700. They are open Monday through Friday, 5:00 AM to 9:00 PM (PST); Saturday and Sunday, 6:00 AM to 3:00 PM (PST).
     
    JoelHansen, Nov 15, 2018
    #4
  5. ChiefJoboo
    ChiefJoboo Guest
    Go here:
    http://support.xbox.com/contact-us

    1. Click Billing (even if it's not for billing)

    2. Click No thanks to the virtual agent

    3. Click Error messages & codes

    4. Click Chat with Xbox Support or Request a callback.

    Not all of the options end in "chat with xbox support", but this one does.
     
    ChiefJoboo, Nov 6, 2018
    #5
  6. XBF Jeremy Z Win User

    Chat to a real agent

    Hiya Em1212.

    Thank you for letting us know that the issue has been fixed.
    (Since you have marked a response as answered) We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    Happy Gaming
  7. EM1212 Win User

    Chat to a real agent

    Hey ,

    Sorry to hear about the issue with contacting a live agent. Try this link here :

    request a call

    That link should take you straight to the "request callback" page where you can enter your number. Aside from that, is there anything we can help you with? if you'd like, you can let us know what you are having troubles with, and we can help you out.
    The link doesn't work.

    https://support.xbox.com/Error?errorCode=404&path=/en-US/request-call&cv=D6FbpieYUUGmit0n.0.0
  8. ShaneHepburn Win User

    Chat to a real agent

    No worrise but u should appricite there support to

    thanks

    shane
  9. EM1212 Win User

    Chat to a real agent

    Hey ,

    Sorry to hear about the issue with contacting a live agent. Try this link here :

    request a call

    That link should take you straight to the "request callback" page where you can enter your number. Aside from that, is there anything we can help you with? if you'd like, you can let us know what you are having troubles with, and we can help you out.
    I tried the "request a call link just now and I got this page - error? Could you maybe give me a working link?

    https://support.xbox.com/Error?errorCode=404&path=/en-US/request-call&cv=6Raalmj6skm9WewP.0.0
  10. ChiefJoboo Win User

    Chat to a real agent

    Go here:
    http://support.xbox.com/contact-us

    1. Click Billing (even if it's not for billing)

    2. Click No thanks to the virtual agent

    3. Click Error messages & codes

    4. Click Chat with Xbox Support or Request a callback.

    Not all of the options end in "chat with xbox support", but this one does.
Thema:

Chat to a real agent

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