Chat to a real agent

Discus and support Chat to a real agent in XBoX Accessibility to solve the problem; Could someone please tell me how to connect to a real person in the Microsoft Support Chat. When I click on the chat/talk to a person option it keeps... Discussion in 'XBoX Accessibility' started by Berty2016, Nov 15, 2018.

  1. Berty2016
    Berty2016 Guest

    Chat to a real agent


    Could someone please tell me how to connect to a real person in the Microsoft Support Chat. When I click on the chat/talk to a person option it keeps looping right back to the virtual agent making me ask to talk to a live person over and over - I need
    to query a re-occurring charge, but can't get through to a human - it is so annoying!!!

    :)
     
    Berty2016, Nov 15, 2018
    #1
  2. need chat to support n real agent anyone got a link plse srry but i been here for 4 hours trying get through

    need link get to chat to real agent tbh anyone plse
     
    xKILLBILLx1975x, Nov 15, 2018
    #2
  3. Agent Chat support

    Hey there Unhumorph!

    If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
     
    XBF Esteban R, Nov 15, 2018
    #3
  4. JoelHansen
    JoelHansen Guest

    Chat to a real agent

    Hello!

    please contact our Microsoft Support Professional at 1-800-936-5700. They are open Monday through Friday, 5:00 AM to 9:00 PM (PST); Saturday and Sunday, 6:00 AM to 3:00 PM (PST).
     
    JoelHansen, Nov 15, 2018
    #4
  5. ChiefJoboo
    ChiefJoboo Guest
    Go here:
    http://support.xbox.com/contact-us


    1. Click Billing (even if it's not for billing)

    2. Click No thanks to the virtual agent

    3. Click Error messages & codes

    4. Click Chat with Xbox Support or Request a callback.

    Not all of the options end in "chat with xbox support", but this one does.
     
    ChiefJoboo, Nov 6, 2018
    #5
  6. XBF Jeremy Z Win User

    Chat to a real agent

    Hiya Em1212.

    Thank you for letting us know that the issue has been fixed.
    (Since you have marked a response as answered) We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    Happy Gaming
  7. EM1212 Win User

    Chat to a real agent

    Hey ,

    Sorry to hear about the issue with contacting a live agent. Try this link here :

    request a call


    That link should take you straight to the "request callback" page where you can enter your number. Aside from that, is there anything we can help you with? if you'd like, you can let us know what you are having troubles with, and we can help you out.
    The link doesn't work.

    https://support.xbox.com/Error?errorCode=404&path=/en-US/request-call&cv=D6FbpieYUUGmit0n.0.0
  8. ShaneHepburn Win User

    Chat to a real agent

    No worrise but u should appricite there support to

    thanks

    shane
  9. EM1212 Win User

    Chat to a real agent

    Hey ,

    Sorry to hear about the issue with contacting a live agent. Try this link here :

    request a call


    That link should take you straight to the "request callback" page where you can enter your number. Aside from that, is there anything we can help you with? if you'd like, you can let us know what you are having troubles with, and we can help you out.
    I tried the "request a call link just now and I got this page - error? Could you maybe give me a working link?

    https://support.xbox.com/Error?errorCode=404&path=/en-US/request-call&cv=6Raalmj6skm9WewP.0.0
  10. ChiefJoboo Win User

    Chat to a real agent

    Go here:
    http://support.xbox.com/contact-us


    1. Click Billing (even if it's not for billing)

    2. Click No thanks to the virtual agent

    3. Click Error messages & codes

    4. Click Chat with Xbox Support or Request a callback.

    Not all of the options end in "chat with xbox support", but this one does.
Thema:

Chat to a real agent

Loading...
  1. Chat to a real agent - Similar Threads - Chat real agent

  2. Add Microphone/In-Game Voice Chat Support for Xbox App on LG & Samsung Smart TVs

    in XboX Insiders
    Add Microphone/In-Game Voice Chat Support for Xbox App on LG & Samsung Smart TVs: Xbox TV app still has no mic support after 3 years. Here's why Microsoft should fix it. The Xbox app launched on Samsung TVs in July 2022. It's now April 2026. In nearly four years, Microsoft...
  3. Will we ever be able to clip voice chat in clips?

    in XboX Insiders
    Will we ever be able to clip voice chat in clips?: My friend has a play station and he can clip us playing and it’ll have his voice and everyone else in game. Will Xbox ever do something like that? submitted by /u/i_liveinyourbas3ment [link]...
  4. A Chat I had with Xbox store AI.

    in XboX Insiders
    A Chat I had with Xbox store AI.: Hi, I'm an Assistant powered by AI. I can help you with shopping and support. What can I do for you? System message:Store Assistant is powered by AI, so surprises and mistakes are possible. Terms...
  5. Logitech Astro a 50s party chat and discord issues

    in XboX Insiders
    Logitech Astro a 50s party chat and discord issues: Please help. So i recently bought myself a new headset the Logitech Astro a 50s and I have connected them to my Xbox no problem but when i try to speak to my friends on discord or party chat i...
  6. Game bar and party chat not working

    in XboX Insiders
    Game bar and party chat not working: I have windows 10 with the most recent version. My graphics card is updated, as well as my bios for mother board. Game bar will not open and when I try to join a voice party it just says...
  7. Hi can I talk with xbox live support ?.I mean with real person . no email and robot chat....

    in XBoX on Windows
    Hi can I talk with xbox live support ?.I mean with real person . no email and robot chat....: I wanna to talk with xbox live support with real person no robot chat or email . I wanna real person. Steps ?? 4b36af77-3246-4432-9d90-898650bb266e
  8. windows10 xbox live real name/voice chat

    in XBoX on Windows
    windows10 xbox live real name/voice chat: Hi, im afraid if i accept a friendship request my real name will be shown, how do i get to the options to avoid this? next problem i have, is the ingame voice chat (sea of thives) i cant hear or...
  9. Chat to a real agent

    in XBoX Accessibility
    Chat to a real agent: Split from this thread. I did exactly what you suggested. I went to the url and clicked "billing and accounts" There is no option to say "no thanks to the virtual agent" I went to the...
  10. need chat to support n real agent anyone got a link plse srry but i been here for 4 hours ...

    in XBoX on Consoles
    need chat to support n real agent anyone got a link plse srry but i been here for 4 hours ...: need link get to chat to real agent tbh anyone plse 2b33e710-b1a7-4295-ba6f-e27a3baa7cc6