Charges to my mobile phone bill

Discus and support Charges to my mobile phone bill in XBoX Accessibility to solve the problem; How is it possible that my sons friend has opened a xbox account using my sons phone number and I now have £236 charged to my sons phone bill account?... Discussion in 'XBoX Accessibility' started by Rachellu777, Feb 6, 2022.

  1. Rachellu777
    Rachellu777 Guest

    Charges to my mobile phone bill


    How is it possible that my sons friend has opened a xbox account using my sons phone number and I now have £236 charged to my sons phone bill account?

    My son doesn't even have an xbox himself and I have no idea how this has happened.

    :)
     
    Rachellu777, Feb 6, 2022
    #1
  2. SwordofWhedon Win User

    Charges to my mobile phone bill

    in order to use your son’s phone as a method of payment, his friend would’ve had to have access to the phone, as a text message code has to be used to validate it as a payment method. I’m sorry that no one here can look at your billing issues or anything to do with your account, I suggest you open up a ticket at support.xbox.com and you should be able to get a callback.

    Best of luck to you
  3. Reklaw X Win User

    payment method via telephone number

    The only providers Microsoft uses for mobile billing is sprint and Verizon. And I assume the charge would show up on your next months phone bill after making the purchase. That's how all mobile billing I've used in the past works.
  4. RubyPatel Win User

    mobile phone billing

    they have the code from my phone, i just didnt know what it meant until now
  5. RubyPatel Win User

    mobile phone billing

    yeah they had my phone next to them, and they know my number but i havent replied to the text because it doesnt say to. Just says to enter the code into the microsoft store to enable charges to my mobile phone.
  6. M3tal Daz3 Win User

    mobile phone billing

    For billing or payment issues you should contact xbox support
Thema:

Charges to my mobile phone bill

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