Charged for Pre-Order on another card

Discus and support Charged for Pre-Order on another card in XBoX Games and Apps to solve the problem; So I preordered the latest Modern Warfare using a CC. I got an email saying that the order was cancelled as the CC didn’t have the funds. But on my... Discussion in 'XBoX Games and Apps' started by Isaac Abregana, Nov 1, 2023.

  1. Charged for Pre-Order on another card


    So I preordered the latest Modern Warfare using a CC. I got an email saying that the order was cancelled as the CC didn’t have the funds. But on my other card that I have attached to my Xbox account got a charge of 76.08 the same day I got the email saying it was cancelled. Did Xbox use my other card on file to make this purchase? I go to my order history and there’s nothing but my bank is showing I got charged for a game that I’m assuming is the pre order.

    :)
     
    Isaac Abregana, Nov 1, 2023
    #1
  2. Sodangidni Win User

    Charged for Pre-Order on another card

    Hello, Isaac. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    You may want to check the transactions of the card that was charged recently in the next 48–72 hours, as your pre-order was canceled. The money that appears as a charge on your card will be reversed, and you're going to get the money back.

    In addition to that, I would like to confirm, did you not use this card to pay for content on another Microsoft account?
    This is only asked if you have more accounts.

    Thanks for your attention,

    Arturo.
  3. Saeleth Win User

    Anthem pre-order

    XBox pre-orders send an initial email when you pre-order, and then another when it charges about 2 weeks before release. It was confusing to me too at first, but double check your credit card statement to make sure.
  4. M4RV 71 Win User

    Cheap Preorders - only 2 hours left

    No probs lads, good to see some of you have taken advantage of it. And they will charge your card on despatch as well



    This is from their site:



    When will I be charged for my pre-order? We do not charge your credit/debit card until your pre-order is despatched. Your credit/debit card must be valid until after the latest release date of any pre-order items.
  5. Smwutches Win User

    Avengers deluxe edition upgrade?

    If you pre-order with a credit card/Paypal you're not charged until within 10 days of the game's release. So until you've been charged, you can just cancel the pre-order and then pre-order the better version.
  6. Mister Cizl Win User

    Pre ordered south park fractured but whole and didnt get free stick of truth download

    Hey K1NG B4NGAR4NG! If you pre-ordered it with Microsoft currency you will be charged immediately, granting access to the pre-order bonuses. If you pre-ordered with a credit card, you will not be charged until 7-10 days before the game is released, at that
    time you will be granted the pre-order bonuses. Thanks for understanding!
Thema:

Charged for Pre-Order on another card

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