Charged for a Pre-order, it cancelled, but no refund.

"If you’ve already been charged for the content you pre-ordered, those charges will automatically be refunded to you if you cancel the order before the content is released.:"

https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders

Hi

If you cancel a pre-order prior to release, you will not be charged for it. If you paid in advance with your account balance, it will be refunded.

If you haven't been charged yet, you can cancel the pre-order at http://account.microsoft.com and then pre-order the version you want.

If you have already been charged, you'll need to submit a refund request. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

Since that one's still on pre-order, if you haven't been charged yet, you should be able to cancel the pre-order at http://account.microsoft.com and then purchase the correct version.

If you have been charged, you can try submitting a refund request, but since the pre-order was over 14 days ago, a refund is not guaranteed.

Make sure you were charged when you originally pre-ordered. If you pre-order using a credit card/Paypal, you're not charged until within 10 days of the games release. So if you weren't charged when you originally pre-ordered, you would not receive a refund.
The order would have just been cancelled. You're only charged at the time of pre-order if you pay with your Microsoft account balance.