CHARGE AND PLAY PROBLEMS SERIES S

Discus and support CHARGE AND PLAY PROBLEMS SERIES S in XBoX on Consoles to solve the problem; Hi! Today I noticed that my charge and play device isn't working, when i connect the control it works perfectly but the battery only charges a little,... Discussion in 'XBoX on Consoles' started by miniwolf1221, Dec 21, 2023.

  1. miniwolf1221
    miniwolf1221 Guest

    CHARGE AND PLAY PROBLEMS SERIES S


    Hi!

    Today I noticed that my charge and play device isn't working, when i connect the control it works perfectly but the battery only charges a little, maximum 10 minutes when I disconnect the control. It says the battery level is critical always, doesn't matter the time I keep it connected it don't charge more than 10 minutes. I don't know if the controller is damaged and is not able to charge the battery 100% or the battery damaged. I ask because all the set of the controller and the charge an play were bought less than 3 months ago .

    :)
     
    miniwolf1221, Dec 21, 2023
    #1
  2. Yanyannnn Win User

    CHARGE AND PLAY PROBLEMS SERIES S

    Hello miniwolf1221,

    Thank you for your contribution to the Microsoft community.

    We totally understand that you want to fix your issues with your Charge and Play device for your Xbox Series S controller. It's possible that the battery or the controller itself may be damaged.

    Basing on the statement you provided above, here are some troubleshooting steps that you may try:

    Try using a different USB cable to connect the Charge and Play device to your Xbox Series S console.
    -    There are times that the cable is damaged which is causing the issue.


    Try connecting the Charge and Play device to a different USB port on your console.
    -    USB ports may cause the issue sometimes and it would be great to double check it as well.


    Try resetting your Xbox Series S by holding down the power button for 10 seconds until the console turns off. Unplug the power cord from the back of the console and wait for 30 seconds before plugging it back in and turning the console back on.

    - Resetting your console this way will fix the issue sometimes.

    Try using a different controller to see if the issue persists. If it doesn’t, then the issue may be with your original controller.

    Hope I helped! Please do not hesitate to ask if you have further concerns.

    YanYannn
    Microsoft Community Moderator
  3. Yanyannnn Win User

    CHARGE AND PLAY PROBLEMS SERIES S

    Hello miniwolf1221,



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



    Thank you for understanding.



    Regards,

  4. Obsessive Power Win User

    Xbox Play And Charge Kit USB C - Compatible with Xbox 360? Edit, not.

    No. That is only for Series X|S controllers.
  5. wilchilo Win User

    Xbox series x controller disconnecting (latest firmware)

    Same here, the exact same problem on my XBOX series X and S....

    from 6 joysticks I have, only 2, elite 1 and and old xbox one s controller, without updated firmware, are working fine.

    but all my fancy new Xbox series controllers are having this problem since past year and I was thinking the problem were my controller battery (I have the official charge and play battery on all my controllers)

    hopefully they will address this soon...
  6. Obsessive Power Win User

    How to Connect xbox 360 controller to pc with play & charge kit

    Hi,

    In short, you can't. Unlike Xbox One or Series X|S controllers, the 360 wireless controllers are always wireless. The Play & Charge kit simply charges the battery, it does not send data.

    The only way to use an 360 wireless controller on a PC is via an Xbox 360 gaming receiver for Windows.
Thema:

CHARGE AND PLAY PROBLEMS SERIES S

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