Charge and Play Issue

Discus and support Charge and Play Issue in XBoX on Consoles to solve the problem; Hi Something has happened to my controller and charge and play kit. My controller is fully charged, but when I unplug the Charge and Play Kit, it... Discussion in 'XBoX on Consoles' started by frasersmedley, Aug 3, 2020.

  1. frasersmedley
    frasersmedley Guest

    Charge and Play Issue


    Hi

    Something has happened to my controller and charge and play kit.

    My controller is fully charged, but when I unplug the Charge and Play Kit, it automatically shows battery level as critical and warns me that I have low battery. Then the controller runs out and switches off. Yet if I then plug it back in, it will say fully
    charged.

    I have tried hard resetting the console multiple times (from the console itself and by removing power) with no success, I have updated the controller and that did not help either. I only bought the kit in April.

    What else can be done to fix this? I’m not wasting money on a new kit so if there’s nothing else that will work I will have to just have a constantly plugged in controller from here on.

    :)
     
    frasersmedley, Aug 3, 2020
    #1
  2. SonyPS3Sucks Win User

    Play and charge issue.

    I have this issue since launch too. Day One controller and one I bought. I tried everything even playing with no batteries, still same issue. I think the controllers have a design flaw in Micro USB port.

    Both controllers model numbered 1537
  3. Meek Millzzz Win User

    Play and charge issue.

    My Xbox One Play & Charge cable is faulty but I cannot find where I go to mail it in or return it/get it replaced. Can someone please help me?
  4. iRayDawg Win User

    Charge and Play Issues

    Unfortunately, it sounds like it may need replaced.
  5. Deemushunter Win User

    Play and charge issue.

    To resolve this issue, determine the faulty component and then replace that component:

    The Xbox One Wireless Controller

    To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

    The Xbox One Play & Charge cable

    To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

    The rechargeable battery

    To troubleshoot the rechargeable battery, try the following:

    Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

    Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.
  6. J3RS3Y DEVIL Win User

    Charge and play kit issues

    Stupid question but I assume you are using the rechargeable battery pack and not regular AA's???
Thema:

Charge and Play Issue

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