Characters now greyed out

Discus and support Characters now greyed out in XBoX Games and Apps to solve the problem; I was able to play some season 1 characters last Thursday now I cannot. What happened? bd76ed7b-334c-40ea-b9aa-e5ab7b025106 Discussion in 'XBoX Games and Apps' started by Daniel Dority, Mar 17, 2015.

  1. Daniel Dority
    Daniel Dority Guest

    Characters now greyed out


    I was able to play some season 1 characters last Thursday now I cannot. What happened?

    :)
     
    Daniel Dority, Mar 17, 2015
    #1
  2. BCaldas
    BCaldas Guest
    Balance greyed out

    I'm unable to use my account balance to pay for things in my Xbox! The balance appears greyed out. What can I do?
     
    BCaldas, Mar 17, 2015
    #2
  3. AndroidSnow
    AndroidSnow Guest
    Balance greyed out

    Hi BlemosCaldas,

    Hey, only with a credit card added to your account Microsoft, so you can get the subscription from your Xbox. On the other hand, you can redeem a card of Xbox Live Gold membership purchased at stores.
     
    AndroidSnow, Mar 17, 2015
    #3
  4. IRON MIND
    IRON MIND Guest

    Characters now greyed out

    I'm in the same situation. I have the Combo Breaker pack and have unlocked all Season 1 characters...but I do not ever have a free, rotating character from Season 2. I was able to play Riptor one time about two months ago. Since then, I've not been able
    to play anyone but Season 1 characters.

    What is the issue here?
     
    IRON MIND, Apr 30, 2015
    #4
  5. GarnerGamer132
    GarnerGamer132 Guest
    have the same problem, however i purchased the supreme edition and only my season 1 characters are playable... seasons 2 and 3 are now behind a paywall, despite the game actually recognizing that i already own the supreme edition
     
    GarnerGamer132, May 6, 2016
    #5
  6. DeadManDDProds
    DeadManDDProds Guest
    Sam here. I spent a few hours with a few different support people in chat but they were no help and eventually sent me off to Windows 10 support site.
     
    DeadManDDProds, May 29, 2016
    #6
  7. KingKaliente
    KingKaliente Guest
    I have the same problem. Where is the product I bought with my well-earned money ?
     
    KingKaliente, Jun 1, 2016
    #7
  8. MetroMikeNOVA
    MetroMikeNOVA Guest

    Characters now greyed out

    My characters are also greyed out too, I bought the Supreme Edition, played it for like 2 months or so, then I got a new computer. I installed Killer Instinct on it and checked to see if I had my characters and everything, and I did have them. Then I noticed
    that the clock on my computer was an hour behind so I fixed that. About an hour later I went back to Killer Instinct and played a little bit of Survival mode, I still had my characters. But then I went into Ranked Mode and when I got into a match I was missing
    the Season 2 and Season 3 characters. Once I finished the match I went to Local Play and the characters were still missing. I went to the store to see if the game even notices that I own the Supreme Edition and it said I did have it, but the characters were
    still greyed out. So ever since I changed the clock on my computer, I have been getting this glitch. And for some reason I only lose the characters when ever I go into Ranked Mode, and I would still get the glitch if I go to Local Play or Single Player after
    Ranked Mode. At least when I restart the game I get my characters back for Local Play and Single Player, I just can't go into Ranked mode.
     
    MetroMikeNOVA, Nov 1, 2018
    #8
  9. MetroMikeNOVA Win User

    Characters now greyed out

    My characters are also greyed out too, I bought the Supreme Edition, played it for like 2 months or so, then I got a new computer. I installed Killer Instinct on it and checked to see if I had my characters and everything, and I did have them. Then I noticed
    that the clock on my computer was an hour behind so I fixed that. About an hour later I went back to Killer Instinct and played a little bit of Survival mode, I still had my characters. But then I went into Ranked Mode and when I got into a match I was missing
    the Season 2 and Season 3 characters. Once I finished the match I went to Local Play and the characters were still missing. I went to the store to see if the game even notices that I own the Supreme Edition and it said I did have it, but the characters were
    still greyed out. So ever since I changed the clock on my computer, I have been getting this glitch. And for some reason I only lose the characters when ever I go into Ranked Mode, and I would still get the glitch if I go to Local Play or Single Player after
    Ranked Mode. At least when I restart the game I get my characters back for Local Play and Single Player, I just can't go into Ranked mode.
  10. DeadManDDProds Win User

    Characters now greyed out

    Sam here. I spent a few hours with a few different support people in chat but they were no help and eventually sent me off to Windows 10 support site.
  11. KingKaliente Win User

    Characters now greyed out

    I have the same problem. Where is the product I bought with my well-earned money ?
  12. IRON MIND Win User

    Characters now greyed out

    I'm in the same situation. I have the Combo Breaker pack and have unlocked all Season 1 characters...but I do not ever have a free, rotating character from Season 2. I was able to play Riptor one time about two months ago. Since then, I've not been able
    to play anyone but Season 1 characters.

    What is the issue here?
  13. GarnerGamer132 Win User

    Characters now greyed out

    have the same problem, however i purchased the supreme edition and only my season 1 characters are playable... seasons 2 and 3 are now behind a paywall, despite the game actually recognizing that i already own the supreme edition
Thema:

Characters now greyed out

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