changing gamertag for a child

Discus and support changing gamertag for a child in XBoX on Consoles to solve the problem; hello all. I'm trying to change the gamertag for my kids accounts. I log into them with the Microsoft ID / pass -- account.xbox.com. Then I go to... Discussion in 'XBoX on Consoles' started by PBH0127, Jan 2, 2016.

  1. PBH0127
    PBH0127 Guest

    changing gamertag for a child


    hello all.

    I'm trying to change the gamertag for my kids accounts. I log into them with the Microsoft ID / pass -- account.xbox.com. Then I go to Profile (which is where I think gamertag changes would be). I get an error --- It appears you've found a glitch......
    Please try later. Problem is I have been trying for a few days.

    I can't find where I can change my kids gamertags from MY account. I can only set up security / etc.

    I'm sure this is a user error! So, please let me know.

    :)
     
    PBH0127, Jan 2, 2016
    #1
  2. spyderpig140
    spyderpig140 Guest
    New Zealand Child Accounts??

    Lol soz, what i meant was, does changing my gamertag count as downloading something of the xbox live marketplace? Can i change it even though im a child account?
     
    spyderpig140, Jan 2, 2016
    #2
  3. ngocphi
    ngocphi Guest
    Parental email required but no details

    goto login.live.com

    sign in with the parental email

    promote child account will not appear unless the gamertag reachs 18

    changing the age or the windows live id will not affect the age of the gamertag
     
    ngocphi, Jan 2, 2016
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    changing gamertag for a child

    Hey there!

    Thanks for the support message.

    Have we tried to use another browser and clearing the cache and cookies? Please be sure you're signed into the account that you're wanting to change the gamertag for. If that's still not working, please try to change the gamertag on the console instead.
    Here's a link detailing you on how to change your gamertag on Xbox One:
    support.xbox.com/.../change-xbox-live-gamertag

    Let us know how that turns out!

    Cheers!
     
    iNb4 Ownage, Jan 2, 2016
    #4
  5. PalmettoBling Win User

    Change child's gamertag

    So this page has some details on that: https://support.xbox.com/en-US/my-account/microsoft-account/update-microsoft-account-country-region
    Down in the section titled: "Conditions that can prevent you from changing your country/region"

    Since your child is a minor, they are prevented from changing the region to the account directly. That is a security measure to prevent minors from changing their account to a region where their age would not be considered a minor.

    And it seems to think that the child account is in the US region, so you would have to contact official support about that at support.xbox.com/contact-us

    One other thing I'd recommend you check is the region of the Xbox Console it self. The link above also has a section
    "How to change your country/region on Xbox One" that you should follow, preferably on your account, but double check on your child's account as well, to make sure the Console is set to the proper region as well.
  6. Francia J. Win User

    Child Gamertag change

    I just want to clarify, did it work on the console?
  7. NubeLlina Win User

    Child Gamertag change

    Hi, it didn’t work, we have to do

    It on the console
  8. iNb4 Ownage Win User

    changing gamertag for a child

    Hey there!

    Thanks for the support message.

    Have we tried to use another browser and clearing the cache and cookies? Please be sure you're signed into the account that you're wanting to change the gamertag for. If that's still not working, please try to change the gamertag on the console instead.
    Here's a link detailing you on how to change your gamertag on Xbox One:
    support.xbox.com/.../change-xbox-live-gamertag

    Let us know how that turns out!

    Cheers!
  9. Francia J. Win User

    Child Gamertag change

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly sign in to https://account.microsoft.com/billing/payments/ using your son's account and make sure that there are enough funds from there to cater to the Gamertag Change. Once confirmed, ask him to sign in to this link to change it: https://social.xbox.com/changegamertag
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changing gamertag for a child

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