Changing email for primary alias

Discus and support Changing email for primary alias in XBoX Accessibility to solve the problem; I'm trying to change the email attached to my Xbox gamertag to something a little easier to type / matches my gamertag. Followed the steps for changing... Discussion in 'XBoX Accessibility' started by Vulri, Sep 6, 2019.

  1. Vulri
    Vulri Guest

    Changing email for primary alias


    I'm trying to change the email attached to my Xbox gamertag to something a little easier to type / matches my gamertag. Followed the steps for changing a primary email address alias, and went to create a new email and add it is an alias, but it says it
    is taken. Now when I try to sign into it (in case I created it in the past and forgot) it says the email address does not exist. Any advice?

    :)
     
    Vulri, Sep 6, 2019
    #1
  2. XBF Steven R Win User

    Changing email for primary alias

    Hey there Vulri

    Thanks for reaching out to the Forums for advice on how to get your primary alias changed. I can totally see how this could be pretty confusing. In this instance, I think it would behoove you to have a
    customer support agent help try and guide you through the process to see what may be keeping you.

    When you get a chance, try reaching out to them through the link and let us know if that helped.

    Thanks!
  3. CrunkMunk Win User

    Changing email for primary alias

    Hello,

    have you only one or more Microsoft accounts? And have you made the change via pc or xbox? Is always recommended to make Account changes on pc. It can also happen that changes are not applied immediately. So wait a few hours and try it again.
  4. Ricardo Cintra Win User

    Changing email for primary alias

  5. XBF Houmaidi O Win User

    Transfer Progress Or SImilar

    Yes you can change the original email address. This process is called changing the primary alias. The primary alias is the email address that is used to sign in to the account. The article explains how to complete this process.
  6. Rostom L Win User

    Can I move existing Xbox account to another Microsoft account not losing all the progresses in games?

    That's correct. The changing of account's primary email address or alias is the use of email to sign in to the account.
Thema:

Changing email for primary alias

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