Changing email adress. Microsoft needs to evolve

Hi,



To resolve your concern, kindly click this
link and follow the steps on how to change the email address associated with your Microsoft account.



We’ll be waiting for your response.

Since your email address is already a Microsoft account you would not be able to combine the two together.

You can either go to account.live.com/addassocid and sign in with the hotmail account and add a new outlook account to it or if you have an existing email address that is NOT a Microsoft account already you can add an email that you have to the account but
you would not be able to combine the two together

Hi,

thx 4 your help . I change the primary email adress. But if i want to lock in with my PC i have to enter a security code. And this code will be send to my old mail adress. At the payment informations i can`t edit the e mail adress..... I`m sorry for my
bad english

Hi there,

if you want to complete move the xbox live account to a different Microsoft Account then use the steps here:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

If you just want to change the primary email address use the steps on this link:

support.xbox.com/.../change-email-sign-in-for-microsoft-account

Let us know the results

Hello Fgras! Yeah this process can be a bit confusing.

I would suggest you checkout our support article on the subject:
Switch a gamertag to another Microsoft account.

Follow the steps in that article, and let us know if you have any questions. Cheers!