Changing e-mail associated with a gamertag

Discus and support Changing e-mail associated with a gamertag in XBoX Accessibility to solve the problem; Hello, So I'm trying to do as the subject says; trying to use my old gamertag but with a different e-mail. The gamertag is associated with an old... Discussion in 'XBoX Accessibility' started by Coyote Seven, Dec 29, 2018.

  1. Coyote Seven
    Coyote Seven Guest

    Changing e-mail associated with a gamertag


    Hello,

    So I'm trying to do as the subject says; trying to use my old gamertag but with a different e-mail. The gamertag is associated with an old hotmail.com e-mail, and I'd like to use it with a newer outlook.com e-mail.

    I've followed the steps as shown
    here     but every time I select "Add an existing email address as a Microsoft account alias" to try and add the outlook e-mail
    and swap the two, I get the following message:

    This email address is already taken. Please try another.

    I think I accidentally associated the outlook with another temporary gamertag, but I have since removed the association; Is there a waiting period before the outlook account is technically "cleared"? Or is there a way to check if I've somehow associated
    the outlook e-mail with other accounts?

    :)
     
    Coyote Seven, Dec 29, 2018
    #1
  2. Edocsil 2020 Win User

    microsoft gamertag not working

    This does suggest Microsoft account is associated with the wrong email. What I would do is on the Xbox with the Gamertag you believe is the right one is check the E-mail address associated with it. A Gamertag is associated with a Microsoft Account but
    the E-mail address that is associated with a Microsoft Account\E-mail address can change. Hope that helps and makes sense.
  3. HyruleBalverine Win User

    Yahoo Account...

    What exactly are you trying to do? If you are trying to remove the yahoo e-mail associated with the gamertag, you need to change the e-mail to another one - one that is not currently associated with a LIVE id / gamertag.
  4. HassanB Win User

    account email help

    I'm a bit confused here.. How did you change the e-mail of an account that had another account already associated with it? Only 1 e-mail can be associated with 1 XBOX Live Gamertag. If a gamertag is permanently suspended I do not believe they offer any sort
    of e-mail changes or anything of the sort.
  5. HassanB Win User

    Email Address

    Hi,

    You'll want to read the information listed here in order to make the e-mail change from
    one gamertag to another. If the e-mail that you wish to change it to has a Xbox LIVE account already associated with it, then you'd need to move that e-mail before you're able to make use of that e-mail on another account. This is because only 1 e-mail address
    can be associated with 1 gamertag/account.
  6. HassanB Win User

    Denied access to old gamer tag?

    It's not possible to have the same e-mail associated with 2 Xbox LIVE accounts. If your gamertag was given a FNC (forced name change) and you actually changed the gamertag yourself then that gamertag is still active as shown
    here.

    You are using the wrong e-mail to login to the account, you will need to contact Xbox Support to find out the e-mail associated with the gamertag that you had previously.
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Changing e-mail associated with a gamertag

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