Changing account

buttfurr · Jan 4, 2014

When I set up my son's xbox live account I used my email address as he didn't have on at the time. Now that he has an email address I want to remove my email address and name from his live account and use his name and email address but cannot figure it
out. Lastly, I would like to be able to keep his gamertag plus his credits etc, thank yoyu

:)

Moshimo · Jan 4, 2014

Account Change Question...

I sold my brother my Gears Xbox One S along with my external HDD which had all my games on it. He'll have to use my account to play, right? I'm wondering if he could change my account's gamertag and email and make it his own and when I get another Xbox, can I reclaim my Mosh1mo name if he changed the gamertag from that name? Sorry for the confusing questions. Just wondering what my options are. I'll probably have to start all over, huh?

IndieRock · Jan 4, 2014

Account Change Question...

It becomes available. Again though, you can just set the console as your home console. Then he can access the games from his own account and you'll still have the games for when you get a new console.

Dakrkplayer2 · Jan 4, 2014

This depends how old he is. If hr under 18. U still need ur email address to give him permission. But u need go to go to manage account. And change Microsoft account. Sorry I can't give u a link. I type this on a 360. It has no copy and paest function.

Mister Ohnaka

Hi there target. You are correct. Go ahead and use your old account until June 21st, and then start using your new one. Let us know if you have anymore questions, and thanks for using the forums!

onyxishere

If you are over 18 years old you can
promote your child account to adult. However, if you are not over 18 there is nothing you can do.

Also, if you are part of the family gold pack and are over 18 please be aware that all sub accounts on the family pack are considered child accounts while they are part of that package. The only way to get around that for your account is to have it removed
from the family pack. If you are and choose to be removed, you will retain your gold status and can be re-added after 5 days.

HassanB

If you click the link in my previous post it takes you to the number for your country/region. I know you can't use the contact us option due to updating your security proofs.

The reason they gave it a month to change the security information is for unauthorized access cases. They can't tell when an account has been taken due to an old e-mail possibly being compromised. The only way you'll be able to cancel your subscription is by
contacting phone support directly.

HyruleBalverine

Contact support using this link:
support.xbox.com/contact-us

JosephBissell

If you downloaded your account in the last 30 days it can trigger that message. If you have downloaded the profile onto any console, you must wait 30 days afterwards to change the Microsoft Account.

Changing account