Changed WiFi network and lost game content

Discus and support Changed WiFi network and lost game content in XBoX Games and Apps to solve the problem; I recently changed WiFi networks and it seems some games need to be reinstalled. I bought a Hitman 1,2 GOTY upgrade a while back but now it is saying I... Discussion in 'XBoX Games and Apps' started by Customarydata31, May 21, 2021.

  1. Customarydata31
    Customarydata31 Guest

    Changed WiFi network and lost game content


    I recently changed WiFi networks and it seems some games need to be reinstalled. I bought a Hitman 1,2 GOTY upgrade a while back but now it is saying I need to get access to a lot of content I once had and is making me repurchase instead of saying “already owned” does anyone know how to resolve this? I have emailed IOI interactive but got an auto reply saying they don’t answer all emails and to refer to a forum.

    Thanks!

    :)
     
    Customarydata31, May 21, 2021
    #1
  2. XBF Mohammed C Win User

    Changed WiFi network and lost game content

    I recommend checking your purchase history in Microsoft Account Order History, just to ensure the game was successfully purchased under your account!

    In case it is there, I suggest you try a quick power cycle for the Xbox console, also removing and re-adding his account might correct the problem!

    If the issue persists you might want to perform a soft reset for the console.
  3. gegalito Win User

    Bought "Redout: Lightspeed Edition" and it crashes on my Xbox One

    Hello DominumStige and thanks for your response!

    to find out if there are any lost network packets.
    Packets lost - 0%

    Is the console connected to the router with an ethernet cable or WiFi?
    Have tried both ways with no changes in game behavior.

    Also re-installation was performed with same result.
  4. jonathan reynoso1 Win User

    Turtle Beach Stealth 700 Gen 2 Max not connecting

    Hello my name is Jonathan and I just bought a pair of turtle beach stealth 700. I had the headphones charged all the way and plugged the usb transmitter to my ps5 once I was playing my game all of a sudden I lost connection to WiFi and play station network. I took me a long time to figure out if it was my WiFi or the network but once I unplugged the usb transmitter I had WiFi and the network was back on I tried to plug it back in and out but I still loose connection and I can’t play my game?
  5. JosefLBohorquez Win User

    Microsoft won't fix connections to hidden wifi networks on Xbox Series X/S

    Sorry for the late reply, I was trying to replicate the issue

    The strange thing is, I was able to connect to my recently created hidden wifi network.

    I'm wondering, the actual wifi network has an " " (space)?

    If you don't mind, try changing your wifi network SSID to something a bit more simple (in my case I change it to Apt_2003)

    Then, in case you're using a WPA3 password, change it to a WPA2 password and see how it goes
  6. ForzaDrift Girl Win User

    Xbox update freezes 10%

    Hi mariojose2,

    Have tried changing to a different wifi network?
Thema:

Changed WiFi network and lost game content

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