Changed Microsoft Account Login ID, now cannot log into Solitare and can't install Mahjong on ...

Discus and support Changed Microsoft Account Login ID, now cannot log into Solitare and can't install Mahjong on ... in XBoX on Windows to solve the problem; A few days ago I changed my main email to an outlook account. I updated my xbox login. I can login to Microsoft Jigsaw, where I have a premium... Discussion in 'XBoX on Windows' started by UnbiddenMoon766, Sep 24, 2018.

  1. Changed Microsoft Account Login ID, now cannot log into Solitare and can't install Mahjong on ...


    A few days ago I changed my main email to an outlook account. I updated my xbox login. I can login to Microsoft Jigsaw, where I have a premium account. I can't log into the Microsoft Solitaire Collection, though it will let me play as a guest. On Microsoft
    Mahjong was not able to get past 'You have logged out of your account on another device and you must return to the main window', where the login fails. I've tried uninstalling/reinstallingMicrosoft Mahjong, but suddenly it will not download and install
    again, telling me basically it can't install, try later. I am using a Windows 10 PC, with all updates current as of today. I have tried, after insuring I have all currant downloads the following:

    1 a. Turned off all services except Microsoft using msconfig.

    b. Stopped all services via Task Manager.

    c. Did a clean reboot

    d. Tried to reinstall, same results, download/install fails.

    2 a Ran CCleaner registry tool and removed a ton of bad references.

    b performed the clean boot described in step #1 above

    c. Same results - can play solitaire collection as guest, can play Jigsaw Premium as normal, cannot install Mahjong.

    I'm starting to suspect it has nothing to do with my PC, but something with my account.

    Any Ideas?

    :)
     
    UnbiddenMoon766, Sep 24, 2018
    #1
  2. shadyhorn
    shadyhorn Guest
    Microsoft Mahjong

    Recently, I cannot login to play Microsoft mahjong with xbox gamertag. I can play using a friends Microsoft account and logging in with xbox id.

    How come I can use his account and not login with my Microsoft account ? Error codes (ox409) 0x 83750007

    Please advise.
     
    shadyhorn, Sep 24, 2018
    #2
  3. Lost my Microsoft Mahjong and Solitare on laptop

    I was having trouble with Microsoft Mahjong and Solitare on Windows 8. When I tried to start the program, it reported an XBox error and terminated. One of the issues was that, even though I could log into Xbox.com, it kept showing "loading" instead
    of my login name on selected pages. I checked for fixes and one recommended removing and re-installing. Great idea. Now I have no Mahjong or Solitare and I cannot find anywhere on the Xbox site to re-install. What a gem Microsoft has created with Windows
    8. Does anyone know how to recover from this. Even better, is there anywhere that I can actually purchase a copy of these two games that are the same or at least similar quality?

    Frustrated.
     
    MaryAMeyer4970, Sep 24, 2018
    #3
  4. XBF Leonzo G
    XBF Leonzo G Guest

    Changed Microsoft Account Login ID, now cannot log into Solitare and can't install Mahjong on ...

    Hello Unbidden!

    Thank you for bringing this issue to our attention. We recommend contacting the

    Microsoft Casual Games Community
    in order to resolve any issues with casual games. Thank you again and happy gaming!
     
    XBF Leonzo G, Sep 24, 2018
    #4
  5. XBF Leonzo G Win User

    Changed Microsoft Account Login ID, now cannot log into Solitare and can't install Mahjong on PC

    Hello Unbidden!

    Thank you for bringing this issue to our attention. We recommend contacting the

    Microsoft Casual Games Community
    in order to resolve any issues with casual games. Thank you again and happy gaming!
  6. DeniedCoast094 Win User

    Getting "Choose another item - This in-app purchase is no longer available in Microsoft Mahjong" and can't log in

    I am having the same problem loggig oto Microsoft Jigsaw. I can log on to Microsoft Solitare, Sudoku and Mahjong as well as Magic Puzzles. I log into all with my Microsoft log in and on the main Microsoft site. Please help.
  7. TrishStrong Win User

    Windows 10 apps and Xbox cannot log in

    I ham having a problem accessing Microsoft Mahjong on my windows 10 computer.I don't have an Xbox but use the Xbox app to play Microsoft Games.It won't let me log on to Mahjong I get the following error code 0xC03F300D.I can log on to Microsoft solitare
    so it is not all games.Would like it fixed if possible.
  8. DeliveredOak374 Win User

    App to Microsoft Solitaire collection does not work

    I agree with everything I've read on this page. cannot get Microsoft solitare or mahjong to play.

    we all need some help . this all took place after the pc was updated.
  9. Nounoursmichoko Win User

    This in-app purchase is no longer available

    I get the exact same error message, I don't have a premium account but I can't get the game to log in to my normal Xbox account. My problem ID is [CV:6qw+k0iXnU6PhH7x.34.2]. I'm also having the same kind of connection problem with Microsoft Sudoku and Microsoft
    Minesweeper (but not Solitaire or Mahjong). I've reinstalled all three, didn't change anything.
Thema:

Changed Microsoft Account Login ID, now cannot log into Solitare and can't install Mahjong on ...

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