Change of ISP affecting location recognition for Microsoft rewards

Hello Heti, my name is zahir, a independent advisor,

I am sorry to hear that.

You will need to contact your isp and ask them to change your ip address back to your previous isp ip address. Unfortunately the issue is the isp has given you a ip location that falls in a place where xbox rewards dont exisit.

Regards
Zahir

The location might be given by your ISP. I know my location comes up as places that are in different areas that I'm not located in. Do you have your default location set in your Microsoft account? You can set this in the Maps app, in settings change default
location. I don't know if this will affect you Xbox.

Hello xx pro 360,

Your deposit is failing due to a your regional currencies for your Rewards and Microsoft Accounts not matching. In order to resolve this issue, please adjust your Microsoft Account region to match your Rewards Account region, which is located in Ireland.

You can change your region by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account
to match your Xbox Live Rewards location.

The new rewards program (Microsoft Rewards, Xbox Live Rewards ended) is not related to your gamertag region, but your IP location (your internet location not your console region). Do not change your gamertag region because will not work and you will need
to wait 3 Months with the same region. You will need to wait to get back to your country to access again the rewards.

contact your ISP and ask them to sort you another IP address out, explain it is affecting region services because your IP is locating you in another country