Change my son's Xbox activity and history to HIS microsoft account

Hi there,

First thing his prepaid mobile account, is that an Xbox/Microsoft account or a different type of account, before the money is transferred to his Xbox Account?

If it's not an Xbox/Microsoft account then you will have to contact the company where that prepaid mobile account is created.

If it's Xbox/Microsoft then see the following options:

any purchase made on his account should show in the order history at

https://account.microsoft.com/billing/orders
If it doesn't show there, please double check if the momey that was put on his account is still present.
To be sure also double check if there was any activity on his account, that wasn't done by him (or you) this can be checked via this link:

https://account.live.com/Activity

If there was a succesful login activity that wasn't done by you or your son then it's best to follow the steps on this link:

https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution

That link will have all the steps to take

If there wasn't any login activity other by you or your son, but the money was transferred to the Xbox/Microsoft account, but it's not showing then it's best to contact Xbox Support via https://support.xbox.com/contact-us

Hi barretjones

I'm not interested in changing my mail. My question is about changing the microsoft account associated with my gamertag on xbox live. I wan't to associate my sons microsoft account with the gamertage on my Microsoft account. But thanks anyways...

Hi Brayden! I'm more than happy to help you!

I'm sorry you are experiencing this with your son's account. No worries, let me help you sort this out.

Kindly confirm which Xbox account has the active subscription and the in-game items by signing your Microsoft account on account.microsoft.com > then go to Payment and Billing > Order history.

If it's not there, try to sign in to your son's account and check under his order history if the purchased items are there.

if you have found the transaction, please have your son sign in to that specific account on his console in order for him to enjoy the subscription and items you purchased for him.

Please take your time and let me know if it works.

Best Regards,
Darhyl

I bought a gift card via Amazon and it has put it to my Microsoft account and I wanted to add it to my son who is a family member on my account. How do I do this

If you activated it on your Microsoft account then it cant be added to your sons account.

If your son was going to be the one using it then it should have been activated under their own account.

Someone can correct me if im wrong but unles something has changed then this is the case.

Hi ne0matr1x,

Thank you for bringing this to our attention. At this point there is no way to transfer everything xbox related from one account to a different Microsoft account. Purchases and purchase history cannot be transferred over either.

What can be done is
changing the Primary email account to your sons email. However, this will cause issues if you use this Microsoft account for personal use.

Hope this helps.