Change my console preview not working

Discus and support Change my console preview not working in XboX Insiders to solve the problem; So I am on the omega preview and I wanted to change it to the beta preview so I go to in the insiders app and then it shows this pop up that says... Discussion in 'XboX Insiders' started by /u/lilbinkiiee420, Jan 14, 2025.

  1. /u/lilbinkiiee420
    /u/lilbinkiiee420 Guest

    Change my console preview not working


    So I am on the omega preview and I wanted to change it to the beta preview so I go to in the insiders app and then it shows this pop up that says “error this preview is registered to a different gamer tag please you sign in with the account use to enroll or go to settings and remove this device from all previous so you can re-register the device in to one or more previews with your gamer tag” there is no other account on my Xbox and there never has been but I did change my gamertag a few months ago. Is that something that could make that not switch over? If so how can I fix that? I’ve deleted my account on my Xbox and factory set it and everything and still shows this.

    submitted by /u/lilbinkiiee420
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    /u/lilbinkiiee420, Jan 14, 2025
    #1
  2. Smwutches Win User

    Preview game licensing issue

    Notes about the preview builds are released in the preview program dashboard and preview program forums. Sot he information is out there. The current preview includes changes to the store which is why licenses are only working for consoles on the preview
    program until the update is released publicly.
  3. polt Win User

    "We couldn't get your latest saved data"

    Anyone tried my fix lmao, Worked on preview and non preview consoles!
  4. Smwutches Win User

    Preview program marketplace work around?

    Yes. If you purchase the games through the website or app it will work as usual. Only the console store has changed so far.

    No. Games that are purchased on a preview program console will only work on a preview program console. If you opt out, you will not have access to the games until the update is released to the public.

    For issues with the preview program, you should post in the preview program forums -

    forums.xbox.com/.../default.aspx
  5. Mistress Sara Win User

    Xbox Media Remote - Xbox button functionality

    Hi there,

    I just tried the remote on my console (alpha build) and it brings up the option to turn off the console.

    Question - have you changed the batteries in the remote lately? When I had the issue like you described, someone else in the preview mentioned to try fresh batteries. I changed the batteries and it all started working correctly.
  6. Just a Volunteer Win User

    New menu

    If you are part of the subset Alpha Skip Ahead preview that has the new Dashboard, use the Insider Hub and Manage option to change to a lower preview ring, eg Beta, Delta or Omega.

    Or opt out of any previews and unenroll the console from any previews and install the General Availability public OS.

    Be aware that changing previews or opting out will require a Factory refresh of the console. You will need the account details of any profile that uses the console.
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Change my console preview not working

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